Category: Recent News

(San Francisco, US) Revinate, a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability, announces three appointments to its senior leadership team. David Stephens joins the team as the new Chief Technology Officer, Jodi Weintraub as the new Chief Human Resources Officer, and Leura Morahan, Revinate’s previous VP of Product, becomes the Chief Product Officer. All three executives join the leadership team headed by Bryson Koehler, CEO.

How to handle angry customers is a topic I’ve covered in the past. Recently, I was interviewed by three different reporters/authors about this topic within a week. Why, all of a sudden, is there a renewed or greater than usual interest in this topic? I’ve been reading a lot about how the tough economy can cause customer frustration or anxiety. Maybe this is part of why some customers lash out at employees when there’s a problem.

Ever wondered how some hotels manage to stay fully booked while others struggle to fill rooms? The secret might just lie in their social media game… You should know by know that social media isn’t just a trend—it’s become the heartbeat of modern marketing, and for hotels, it’s a total game-changer (IF you have a good plan in place). Whether you’re running a luxury resort or a cozy boutique property, platforms like Instagram, Facebook, and TikTok offer incredible opportunities to connect with guests, show off what makes your property special, and, most importantly, boost bookings.

The landscape of payments is undergoing significant transformations driven by technology and changing consumer behaviors – and the hospitality industry is no exception. The more adaptive your venue can be regarding payments, the more likely you are to attract tech savvy guests, reduce transaction friction, and open new revenue streams.

Leadership coaching can have a profound impact when individual leader development is integrated with a team-focused approach. This dual focus leverages the interdependent nature of leadership teams, maximizing the benefits of coaching for both individuals and the organization. The foundation for these improvements lies in self-discovery, achieved through greater awareness of influence and effectiveness.

Remington Hospitality, a premier hotel management company, has assumed management of DoubleTree by Hilton Hotel Orlando Downtown, Holiday Inn Express & Suites Orlando at SeaWorld, and TownePlace Suites Orlando at SeaWorld. Signaling the company’s growing influence in the Orlando market, Remington Hospitality will uphold the company’s commitment to delivering authentic and unique guest experiences, aligning with the city’s dynamic hospitality needs amid its ongoing development boom.

Many of us rely on color to tell if beef steak is done, assuming a nice shade of pink or brown means it’s ready. But color can be misleading, leading to steak that’s either undercooked, overcooked, or dry. Enter sous-vide cooking under the guidance of our Chef Cyrille Lecossois, Senior Lecturer at EHL and sous-vide expert: Sous-vide cooking uses precise temperature control to guarantee perfectly tender, juicy beef steack every time. Let’s dive into why sous-vide is the foolproof method for mastering steak doneness.

Dating a Revenue Manager isn’t for the faint-hearted—neither is pitching a tech system to them. Been on all sides of it. The guy selling, buying, using, trashing, loving, multi single you name it….I got you!

Madrid’s hotel industry recorded its highest November average daily rate (ADR) and revenue per available room (RevPAR) on record, according to preliminary data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

In much of the world, the month of December is a time of beauty. For some, snow covers the ground with a soft blanket of beauty. For others, December, the darkest month in the northern hemisphere is a time of lights as Chanukah and Christmas lights bring warmth and pierce the darkness of dreariness. These moments of enchantment are especially important as many of us live in difficult times, and therefore we need the beauty of enchantment in our lives. Millions of people around the world suffer from illnesses and diseases, poverty and loneliness. There are many ways that we can all fight these social negatives. For those who have can afford to travel, travel and tourism can add, if only for a few days or weeks, enchantment back into our lives.