Marriott International, Inc., announced today that it has signed an agreement with Danube Riverside d.o.o. Beograd to introduce The Ritz-Carlton brand in Serbia. Anticipated to welcome guests in 2027, The Ritz-Carlton, Belgrade will bring the brand’s legendary service and elegant design to the Capital city.
Are your associates flourishing?
Employee well-being, a cornerstone of a healthy workplace and professional performance, has been significantly impacted by the COVID-19 pandemic. As we transition out of this crisis, it is of utmost importance to promptly evaluate the current state of hospitality employees’ well-being. This will enable managers to support those in need, underscoring our research’s critical and timely nature, which will be reported here.
When the wind rises, should we lower the sails?
Should we trust the models that almost unanimously predict a continued upswing in hotel activity in the coming months or even years? Given the performances already achieved, the optimism expressed by experts does not seem unreasonable. Does this mean that trees could grow to the sky?
Tourism and Sport: Creating a Lasting Legacy for Destinations at the 3rd World Sports Tourism Congress
The 3rd World Sports Tourism Congress (WSTC) gathered worldwide experts and leaders of sports and tourism at the Santiago Bernabéu Stadium in Madrid. Co-organized by UN Tourism and the Government of the Region of Madrid, with support of Visit Nayarit and Turkish Airlines, the Congress highlighted the transformative potential of sports tourism as a driver of economic growth, social development, and sustainability.
Marriott International & IRIS extend exclusive 10-year F&B mobile dining partnership
IRIS, the global provider of mobile F&B and guest experience platforms for the hospitality sector, today announced the renewal of its 10-year, exclusive digital F&B ordering agreement with Marriott International, the world’s largest travel company with 8,700 properties. The announcement comes as IRIS deploys mobile dining in thousands of outlets across Marriotts hotels.
Shiji ReviewPro forms Customer Advisory Board in Barcelona with leading global hospitality brands to redefine guest experience
BARCELONA, Spain, December 2, 2024 – Shiji, the global leader in hospitality technology, announces the formation of the Shiji ReviewPro Customer Advisory Board in Barcelona. This advisory board, composed of leading hospitality brands such as Barceló Hotel Group, Iberostar Hotels & Resorts, Kempinski Hotels, Meliá Hotels International, Minor Hotels, Pestana Hotel Group, and Radisson Hotel Group, aims to redefine reputation management and improve brand performance across the global hospitality landscape.
HFTP Introduces USALI Stamp Licensing Program
Hospitality Financial and Technology Professionals (HFTP®) has introduced a new program to identify authorized providers of software products and services which use elements from the Uniform System of Accounts for the Lodging Industry (USALI™), a guidance for standardized industry financial reporting and analysis. HFTP has recently released the USALI 12th Revised Edition, which has a focus on increased reporting transparency. The mandatory adoption date for this edition is January 1, 2026; however, companies that choose to do so may adopt sooner.
Can You Deliver What You Promised? Expectations vs. Reality
We all have that one friend who excels at sales—the kind of person who’s smooth with words and can make you believe anything, regardless of the topic. They set high expectations, but eventually, you’re left to face reality (see Figure 1).
Madrid welcomes the exceptional as Radisson Collection debuts in the heart of the capital, in the iconic Generali building
Radisson Hotel Group is delighted to welcome the exceptional to Madrid, with the debut of the first Radisson Collection property in Spain’s vibrant capital. This iconic hotel is set to open in 2027, redefining luxury hospitality in Madrid. The hotel will be located on Alcala Street, one of Madrid’s most prominent avenues in the prestigious Canalejas area, surrounded by renowned luxury brands such as Hermès, Louis Vuitton, and Cartier.
Is the Hospitality Industry Ready for a “Report-less” World?
The hospitality industry is no stranger to the complexities of managing vast amounts of data, often leading to an overwhelming need for bespoke reports. These reports, designed to address specific operational or strategic questions, have long been a cornerstone of hotel management. However, the emergence of Generative Pre-trained Transformers (GPTs) and large language models (LLMs) is reshaping how hoteliers’ access, interpret, and act on data, challenging the traditional reliance on thousands of customized reports.