Category: Recent News

We could begin this article with a pun about how door locks can unlock even more success for your property. But we won’t do that. Instead, let’s stick to the facts: a modern door lock setup can help you improve the guest experience, save time for staff and boost security.

École Ducasse, in collaboration with Reliance Egypt, is proud to announce a strategic partnership to bring the prestigious École Ducasse to Cairo. École Ducasse is a network of schools founded by the world’s most Michelin-starred Chef, Alain Ducasse, dedicated to training future generations of chefs in culinary and pastry arts. As part of the strategic expansion of École Ducasse throughout the world, this partnership will result in the establishment of a new campus under the name of Ecole Ducasse Cairo Studio by end of 2025. This new facility will provide an opportunity for aspiring chefs, culinary & pastry experts and enthusiasts in Egypt and across the region to learn the fundamentals of Alain Ducasse’s culinary savoir-faire and philosophy.

The hospitality industry is a dynamic field that thrives on innovation, customer experience, and adaptability. Leading companies in this sector have continuously evolved their strategies to remain competitive, setting benchmarks for others to follow. By examining some of the most successful case studies from top hospitality companies, we can gain valuable insights into the strategies that drive growth and customer satisfaction. Let’s take a closer look at a few standout examples.

Dispute resolution is a key discussion point, all too often overlooked in complex, long-term hotel management agreements (HMAs). The same applies to the prevailing language clause, and French investors should pay particular attention to such issues when negotiating with international hotel operators[i].

From property management systems to guest apps and revenue management software, there’s so much out there to help hotels digitise operations that the tech market is overwhelming decision-makers. But what are the three things hoteliers are really looking for in technology today?

Stockholm & Washington, D.C. – November 25, 2024 – InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced that its innovative AI-powered InnSpire ONE platform was named as a finalist in the 2024 TechOvation Awards, presented at The Hospitality Show in Antonio on October 29th. This prestigious recognition marks InnSpire’s 5th placement in the highly competitive industry competition over the past 10 years, validating the company as a serial innovator for hospitality technology solutions.

As luxury hospitality evolves, guest expectations are shifting toward a deeper appreciation for sustainable practices and thoughtful details that elevate the experience. John Roberts, President and CEO of Empyrean INTL, shares how the company navigates these trends, offering insights that resonate with hoteliers aiming to enhance their guests’ stay through luxury linens that balance opulence with eco-conscious values.

Significant upcoming privacy updates from Apple are coming in December and they will impact email marketing strategies. For hotel marketers, these changes are crucial as they will alter how engagement metrics like email opens and clicks are tracked. Understanding and adapting to these updates is essential for maintaining effective communication with guests, ensuring personalized experiences, and leveraging first-party data to drive direct bookings and enhance overall marketing efforts.

The hospitality industry stands at the threshold of a transformative era propelled by rapid technological advancements. Innovations in software, hardware, and digital solutions are revolutionizing guest experiences and streamlining operations for hotels, resorts, restaurants, and tourist attractions.

Having a strong environmental, social and governance (ESG) strategy has become essential for hospitality. While the policies that a hotel enacts must pervade all operations and the corporate company, one particular area that presents challenges is the procurement department, wherein the latest explainer article from Amazon Business addresses three of these as well as three top tactics for more sustainable purchasing.