Business intelligence software plays an integral role in strategic decision-making for hotels, but not every system is created equal.
Interview with Fernando Vives, Chief Commercial Officer at Minor Hotels
This month, Hospitality’s Leading Voices brings you Philippe Roy’s engaging discussion with Fernando Vives, Chief Commercial Officer at Minor Hotels, a hospitality leader who knows the business from the ground up. With experience spanning international brands like Melia Hotels International, Hesperia, The Ritz, and Le Meridien, Fernando has also co-founded the firm Xotels and launched the first Revenue Management Master’s degree at Universidad Rey Juan Carlos in Madrid.
Transforming a 200-room hotel with AI and Automation
AI and Automation are transforming how hotels operate and engage with guests. Yet, many hotel operational leaders need to be convinced about the value of implementing these technologies. Concerns about return on investment (ROI), operational changes, and guest acceptance are at the forefront of their minds.
Driving resilience in Swiss tourism: Data smart innovation for SMEs
Dr. Meng-Mei Maggie Chen (Assistant Professor of Marketing) and Amélie Keller (Flagship Resilient Tourism Coordinator), offer insights into their collaborative work with Nyon Région Tourisme and Blent Hospitality Business Intelligence.
Accor Reinforces Partnership with Blue Dragon Children’s Foundation to Combat Human Trafficking
Accor, a world-leading hospitality group, is proud to announce the renewal of its cooperative partnership with Blue Dragon Children’s Foundation, a non-profit organisation working to eradicate human trafficking in Vietnam. The two organisations have signed a memorandum of understanding (MOU), which will further strengthen their collaboration in the fight against human trafficking in Vietnam.
2024 Tripadvisor Winter Travel Index: A Thriving Winter Season Ahead, Sparked by Holiday Celebrations and Seasonal Joy
More than half of Americans (57%) are preparing for winter travel, with 96% of them planning to travel as much or even more than last winter, according to Tripadvisor’s Winter Travel Index released today. Seasonal data from the world’s largest travel guidance platform shows the majority (91%) will embark on trips for specific seasonal celebrations, such as winter festivals and activities, typically spending between 3 to 7 nights away from home to fully embrace the holiday cheer.
Maximizing Share of Voice and Prioritizing Direct Bookings: A Strategic Guide for Hotels
Share of voice (SOV) is essential for assessing brand visibility and engagement compared to competitors. This metric, (calculated by dividing your brand’s mentions by the total mentions in the market and multiplying by 100), offers insights into your brand’s positioning. By understanding the factors that shape the traveler’s path to purchase, hotels can refine their marketing strategies, increase direct bookings, and reduce dependency on third-party platforms.
UN Tourism Announces Best Tourism Villages 2024: 55 Rural Communities Shaping the Future of Sustainable Travel
Rural destinations consolidate their position as key players in sustainable tourism and community development as UN Tourism announces its Best Tourism Villages 2024.
Causal AI in hospitality: Improving decision-making for hotels
Imagine your city hosts a yearly festival, and you’re determining how to price your rooms for the upcoming year. Your revenue management system identifies that during the dates of the festival, there’s a spike in reservations and suggests that you increase room rates slightly during the festival period due to higher demand.
limehome spearheads office conversion drive with 100,000 sq m milestone
limehome, Europe’s leading provider of digitalised design apartments, is setting new standards in the conversion of commercial space. In the last 12 months alone, the hospitality company has signed new projects that will convert around 35,000 sq m of commercial space into modern apartments. This brings the company’s total conversion record to 3,300 apartments and around 100.000 square metres of revitalised commercial space. These impressive figures underline limehome’s pioneering role in the reutilisation of vacant office, retail and hotel properties into innovative apartment solutions.

