Category: Recent News

How many meetings have you had this week, month, year? If you take a minute to count, you may be astounded at the sheer volume of hours you spend in meetings.

Building on its annual winter tradition, IHG Hotels & Resorts announces today that its seasonal Winter Chalet experience is returning across properties in its Luxury & Lifestyle portfolio November 1, 2024 through January 31, 2025. Highlighted in this season’s activations, guests at participating hotels can immerse themselves in Chalet Day experiences, designed to make the most of the Winter Solstice on December 21, along with seasonal programming, creative culinary and cocktail menus, and a perfectly curated IHG Winter Chalet playlist to celebrate the magic of winter travel.

Europe’s largest hostel chain, a&o Hostels, has announced their first expansion into Belgium with the planned opening of a&o Antwerpen Centraal from November 1st, 2024. The property formerly operated as the budget hotel “Century Antwerp” and will see a&o invest 4 million euros in renovations between now and early 2025 as the company adds it’s 41st opening to locations in 11 European countries.

In 2024, travel trends were a mix of escapism and edginess. While some travellers seized the opportunity to visit the shooting locations of their favourite Netflix shows, others tried to limit their dopamine sources to join the social media-fueled ‘raw-dogging’ bandwagon. As concerns about overtourism grew, travellers began seeking out lesser-known alternatives, embracing the ‘destination dupe’ trend. The year also witnessed a surge in interest in celestial wonders, with the aurora borealis putting on a spectacular show. As travel trends continue to shape our wanderlust, 2025 promises to be no exception.

Ever wonder what kind of friend your hotel guests would be if they were part of your social circle?

Global hotel rates are forecast to continue rising in 2025, but price increases will moderate compared to the steep rises of recent years, thanks to easing leisure travel demand and a surge in new hotel construction. These insights come from the consulting team at American Express Global Business Travel (Amex GBT), a leading software and services company for travel, expense, and meetings & events.

France has been the world’s top tourist destination for over three decades. Millions of international visitors are drawn to explore the country’s abundant natural beauty and remarkable architectural heritage each year.

In the customer service world, we’re contacted by customers who have questions and problems. A conversation that begins with the three words, How do I …? is an opportunity for a positive customer service conversation right from the start. On the other hand, a conversation that starts with a problem or complaint forces us to turn a negative into a positive. Words that we use can help drive the positive experience. Here are three ideas:

San Diego, CA – Cloudbeds has today revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI.

For hospitality tech companies, a resource library is a cornerstone of marketing strategy, a dynamic learning hub that attracts traffic to the website, generates qualified leads, and nurtures prospects along the path to purchase.