Everything you need to know about pumpkin spice: recipes and tips

When autumn rolls around, one ingredient envelops us all in a fragrant embrace of cosiness and flavour: pumpkin spice. This blend of cinnamon, nutmeg and other spices turns every drink and pastry into an autumnal treat. Discover the world of pumpkin spice and find the best recipes, tips and tricks to sprinkle a hint of warmth and flavour into your autumn. Are you ready for the magic of this season?

Leadership development in Hotel Management

EHL’s new Hotel General Management Program aims to help professionals progress in their careers by enhancing their management, leadership and personal skills. Stéphane Haddad, director of the program, explains the impetus behind it in the following interview, sharing insights into the program’s vision and objectives.

ibis reveals global Gen Y & Z travel intent trends

ibis, the world’s best known economy hotel brand, has launched its first global Gen Y&Z travel trends report, in collaboration with the world’s leading travel trend forecasting agency, Globetrender, exploring the travel intent of the world’s travelers and the trends shaping the new generation of global traveler.

Customer Service Week 2024

If you’re reading this article the day it comes out, then next week – the first full week of October – is Customer Service Week. This special week was created in the 1980s when the International Customer Service Association suggested that organizations should recognize the employees who create the experience that gets customers to say, I’ll be back.

Ruby Molly Hotel Dublin enhances operations and guest experience with Shiji Enterprise Platform PMS

LONDON, United Kingdom, October 3, 2024 – Shiji, the global hospitality technology innovator, is proud to announce the successful implementation of Shiji Enterprise Platform at the recently opened Ruby Molly Hotel Dublin. This collaboration underscores Ruby’s commitment to leveraging technology to enhance their “lean luxury” model through automation, operational efficiency, and seamless guest experiences.

Hotel forecasting: why it is important to your business

Hotel forecasting plays a vital role in strategic decision-making, shaping both the short and long-term success of a property or portfolio. By understanding the key components and dynamics of accurate forecasting, hoteliers can implement more effective strategies, optimizing efficiency and maximizing profitability.

How Technology is Modernizing Hospitality Operations

The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.