Category: Recent News

Nailing your hotel venue sales process is no easy feat – in fact, realistically speaking, is it ever truly complete? Part of being in the hospitality industry is rolling with waves of change. However, if you’re consistently struggling to get venue sales in the door (or converted to function bookings), there may be a few elements at play that you can identify and improve. Let’s take a closer look.

Did you know 94% of hotel IT decision makers are planning to invest in technology this year? Amadeus recently released a survey of 100 senior hospitality leaders across ten major markets, and the results are both eye-opening and encouraging.

Will hospitality face another Google challenge now that the search engine has changed its approach to eliminating third-party cookies?

With so many hotels and lodgings available to guests, it can be hard to stand out from the competition. To do so, you’ll need a strong brand to guide the experiences you offer, aided by the smartest hospitality tech.

Luis Riu Rodríguez and Roberto Riu Rodríguez, the sons of Luis Riu Güell and members of the fourth generation of the Riu family, have played an important role at the chain for several years, leading expansion projects and analysing investment opportunities, as well as working in the RIU Group’s Technical Advice Office (GAT), which is responsible for the chain’s major refurbishment projects and designing, constructing and fitting out all of the company’s new hotels. Having initially carried out this task alongside their father, they’re now flying solo and each of the brothers oversees certain regions and projects.

You voted in your thousands in this year’s Readers’ Choice Awards. The results are now out. We reveal this year’s winners – the number-one places, hotels, airports, cruise lines, travel fixers and more that Condé Nast Traveller readers rate around the world.

For a new hotel opening, increasing awareness and driving traffic to the property’s website is critical. By leveraging Paid Search prospecting strategies, hotels can target potential guests based on their interests in the destination, attractions, and key selling features of the property, all while maintaining an efficient budget.

Accor, a global leader in hospitality, has entered into an industry-pioneering three-year partnership with World Monuments Fund (WMF) to protect cultural heritage and strengthen local communities. Through this partnership, Accor will work with WMF to share their expertise, resources, and global presence on projects that enhance destinations, connect with communities, and support long-term resilience.

Microcredentials are emerging as a game-changer in higher and continuing education. These bite-sized qualifications are reshaping how learners acquire skills and knowledge, offering a flexible and targeted approach to upskilling in an ever-evolving job market.

Is the customer always right? Perhaps not always, but the phrase has gained traction in the hotel industry. This is due to hotels having adopted a mixed form of two models: a customer-centric business model (Tang, 2014 ) and a profit-centered business model (Agarwal, Erramilli, & Dev, 2003 ; Taillon, 2014 ). These models have likely been adopted as meeting customer desires can aid in profit maximization.