Category: Recent News

As an academic, I am constantly looking out to match real-life applications with concepts. My recent trip to the world’s northernmost town of Longyearbyen has provided yet another academic cum practical learning.

Ukrainian businessman acquires Hotel Ukraine from the Ukrainian State, Bespoke acquires four regional UK hotels from the Coast & Country Hotel Collection.

Habyt, a leading global provider of co-living and flexible housing, is proud to announce its continued expansion across Europe with the launch of its latest development in Leipzig, Germany. This new project marks not only Habyt’s entry into the Leipzig market but also its presence in a landmark 20th European city, further cementing the company’s position as a key player in the flexible housing industry. The Leipzig opening follows two other major milestones for Habyt: a market entry in Brussels and a new development in Madrid, as the company continues to bring its innovative housing solutions to new locations across the continent.

Ensuring an equitable environment – where businesses have a fair and equal opportunity to thrive – is essential within all industries, and events are no exception. While maintaining equity in the events industry has previously been challenging, recent technological advancements are beginning to drive change.

HotelRunner, the leading travel and hospitality technology platform, is proud to announce its acquisition of Bookingate, an innovative B2B travel marketplace and technology platform. This strategic acquisition reinforces HotelRunner’s mission to extend its industry leadership by strengthening its commitment to completing the travel value chain for supply and demand.

In the crowded world of hospitality marketing, it’s rare to find an agency willing to back up their services with a promise of results. In fact, when it comes to guaranteeing a return on investment (ROI), most marketing agencies shy away, relying on vague promises and hopeful projections. But at Americas Great Resorts, we believe in our ability to deliver such exceptional results that we are the only agency offering a 10:1 guaranteed ROI for email marketing services—or the entire campaign is free.

Recently, Toyin McArthur, a trainer and facilitator for Storage Vault in Canada, asked me if I had any thoughts or suggestions related to customer service reps using questions like How’s the weather? to establish rapport with a customer. The concern was that using the “weather” is a sure way to leave the customer feeling like the agent or salesperson is disinterested and unauthentic, resulting in an overall “blah” experience.

Hotel d’Inghilterra Roma – Starhotels Collezione reopened following an extensive refurbishment that included the new facade, rooms, suites, together with the redesign of the common areas such as the bar and famous restaurant Cafè Romano. The property is once again welcoming guests thanks to the work of Italian master craftsmen, that restored the hotel to enhance its historical charm enriched with contemporary luxury and comfort.

The global leaders of sustainable tourism convened in Belize for a ceremony to recognise the individuals and organisations that are accelerating change in net positive tourism. The inaugural World Sustainable Travel & Hospitality Awards, held on 27 September to coincide with World Tourism Day, proved a fitting showcase for Belize and its pioneering sustainability initiatives.

SuitePad announces the launch of Stay Manager, an innovative feature designed to help hotels personalise guest stays. The Stay Manager centralizes various guest preferences, making it easier for both guests and hotels to manage stay-related details. It supports the hotel staff with the check-in process by allowing guests to select their choices and plan their stay in detail on the in-room tablet. This way, guests are integrated into the hotel’s digital processes, which reduces human error.