The Hospitality Sales and Marketing Association International (HSMAI) is excited to announce the first ever Commercial Futures Forum, which will take place on Oct. 28, 2024 in San Antonio, TX, held in conjunction with The Hospitality Show produced by AHLA and Questex. This inaugural event, planned by an HSMAI steering committee of Chief Commercial Officers, will bring together top commercial leaders to explore the evolving dynamics of business travel and loyalty within the hotel industry.
7 features you can’t miss in a hotel CRM
If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.
Where Your Hotel’s Finance Team Should be at this Point in Budget Season
It’s that time of year – budget season. “Budget” – even the word sounds daunting to most people. The good news is the budgeting process for your hotel doesn’t have to be overly difficult. The key assets when building a budget for your hotel company are:
Hjortviken Country Club Sides With Vingcard for the Latest in Sustainable Security Access Technology
Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, is pleased to announce the adoption of several of its cutting-edge door lock solutions by Hjortviken Country Club in Hindas, Sweden. Managed by ESS Group, the soon-to-be-opened Hjortviken Country Club, together with the support of Vingcard and BRA Bygg construction company, is setting its sights on delivering a refined guest stay experience that also prioritizes its commitment to protecting the environment.
Hotels in Europe balance digital platforms and direct bookings for success
In many sectors, the digital transformation has sparked concerns about market concentration, favoring larger players over smaller businesses. Yet, the European hotel industry defies this trend, as evidenced by the latest findings from Hotrec, the umbrella association of hotels and hospitality providers.
Home2 Suites by Hilton: An Incubator of Innovation and Hospitality
Since its launch in 2011, Home2 Suites by Hilton continues to cement its position as a pioneer in the industry with remarkable growth worldwide and strategic innovation
Expedia Teams Up with Creators, Celebs and Key Partners to Launch Travel Shops, Bringing Shoppable Storefronts to the Travel Industry
Expedia Group is meeting travelers where they are: on social media. Today, Expedia announced 100+ new Travel Shops curated by social media creators, tastemakers and brands. Travel Shops are first-of-its-kind shoppable storefronts for creators to share and save their travel recommendations on the Expedia app. The headliner shops launching today are part of an exclusive, invite-only wave of Travel Shops ahead of its wider all-access launch next year. Every day, people are liking and buying products recommended by influencers they trust, but until now there hasn’t been a simple way to shop travel recommendations. Travellers are already getting inspiration through Instagram and TikTok, so creating a path to go from looking to booking is a natural evolution that meets travellers where they’re at, said Lauri Metrose, SVP of Global Communications at Expedia Group. Our invite-only launch phase includes more than 100 influencers and partners who can now monetise and share their travel picks wi…
mk | hotels cuts human-assisted calls by 50% and saves 70 hours with AI
mk | hotels, part of the Lindner family in Germany, operates 13 unique properties, each reflecting the vibrant spirit of its surrounding city.
Nordic Capitals Maintain Moderate Hotel Revenue Growth in 2024
Hotel revenues in Oslo, Stockholm, Helsinki, and Copenhagen continue to show significant growth in 2024, though at a more moderate pace compared to last year. This slowdown was expected following the unprecedented post-pandemic surge in 2023, where hotel revenues increased by up to 36% annually. Despite concerns about a potential rebound effect, these cities have maintained a positive trend in the first half of this year. The hotel industry in the Nordic capitals continues to set new records, reflecting strong growth in their tourism sectors.
Hotel Taschenbergpalais Kempinski Dresden Completes Renovation
Around six months after the ceremonial reopening of the Hotel Taschenbergpalais Kempinski Dresden (Germany) on 15 February 2024, the renovation work is now complete. The legacy of Augustus the Strong and Countess Cosel shines through and through in sublime splendour in its 180 rooms and 31 suites. As soon as you enter the hotel, you will notice the sophisticated lighting concept in the lobby, with an installation modelled on the course of the River Elbe.