Category: Recent News

In a groundbreaking collaboration, Novotel Hotels and ALL, Accor’s booking platform and loyalty programme are proud to announce the opening of. “La Suite Novotel by ALL.com” – an exclusive permanent hotel room within the legendary Parc des Princes stadium, home of the Paris Saint-Germain (PSG) football club, one of the biggest in the world.

Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers, announces the release of VIVA+, an all-in-one hospitality solution built on Alexa Smart Properties (ASP) for Hospitality that is available now to all new and current Percipia clients.

Branded residences, one of the fastest-growing sectors in hospitality, will take center stage at Future Hospitality Summit – FHS World in Dubai (30 September to 2 October 2024), with a dedicated, full-day conference led by one of the sector’s leading innovators Accor One Living. In the lead up to the event, Jeff Tisdall, Chief Business Officer, Accor One Living and Global Head of Mixed-Use, Accor, shares his insights on branded residences and the future of hospitality.

Digital marketing agency three&six is excited to announce the appointment of Lindsey Sagnella as Vice President, Content. With over a decade of experience driving successful social media strategies for luxury and hospitality brands, Lindsey joins the team to take three&six’s social media offering to the next level.

The Penn State School of Hospitality Management has named Alan Horowitz, vice president of enterprise sustainability at Aramark, and Rick Garlick, principal consultant of Richard Garlick and Associates Consulting and Research Services, as its 2024-25 Walter J. Conti visiting professors.

Expedia has heavily invested in its ARM (Automatic Rate Match) tool to ensure it offers the best prices and wins bookings on its platform. With billion-dollar budgets and countless hours spent researching guest behavior, Expedia sets a clear example. The fact that they prioritize rate matching sends a strong signal that hotels should seriously consider doing the same. Price matching is not just a trend but a tactic for staying competitive.

This October, The Feathers, in the heart of historic Woodstock, reopens following a multi-million pound renovation. Interiors have been reimagined, providing a contemporary twist on the Grade II listed building while maintaining the building’s captivating charm. The reopening brings with it The Nest; a distinguished new brasserie and The Aviary Bar; poised to become a local hotspot with an impressive wine list and cocktail menu.

Fairmas, a leading provider of financial planning, controlling, and management reporting solutions for the hospitality industry, is excited to announce the opening of its new office in Italy. This expansion marks a significant milestone for Fairmas as it continues to grow and strengthen its global footprint.

The hospitality industry is undergoing a tech-driven transformation that is reshaping hotel operations, workforce management, and guest experiences. As we approach 2025, leveraging the latest technological advancements isn’t just about staying current—it’s about connecting staff, operations, and ultimately the guest experience.

In this week’s episode of the Hotel Moment podcast, Shannon Knapp, President and CEO of The Leading Hotels of the World, joins Karen Stephens, Revinate CMO, to offer a comprehensive perspective on what goes into creating a luxury experience and why that experience means nothing without the right technology and staff that knows how to use it. Shannon also provides historical context around how hoteliers have approached luxury in the past, and why guests have assumed leadership in luxury experiences today.