Radisson Hotel Group’s has partnered with Etraveli Group to introduce a new booking service – “Radisson Flights” – complementing the Group’s offering, helping to further enhance the guest experience through advanced and seamless digital solutions.
Hotel Room Innsights Report: Hotels.com Pulls Back the Covers on the Surprising World of Hotels
Yesterday Hotels.com launched its annual Hotel Room Innsights Report*, uncovering surprising services and stories from more than 400 partner hotels worldwide. This year’s report reveals the astonishing items left behind by guests, wildest room service orders, hidden hotel perks and ‘out of this world’ services accommodating travelers today.
HVS Europe Hotel Transactions Bulletin – Week Ending 06 September 2024
Pandox acquires DoubleTree by Hilton Edinburgh from Starwood, MNK Partners acquires the Premier Inn Aberdeen Airport in Scotland, Inwood Hotels acquires Five Seas Hôtel Cannes from Dona Bertarelli.
Empowering Frontline Hospitality: How to Exceed Guest Expectations Through Training and Development
The hospitality industry thrives on its vibrant, fast-paced environment, where frontline staff play a crucial role in creating memorable guest experiences. While this dynamic atmosphere can present unique challenges, it also offers tremendous opportunities for growth.
Taylor Swift drove London hotel performance in August
London hotels saw a spike in hotel performance during Taylor Swift’s Eras Tour, according to August preliminary data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.
6 new packages guaranteed to drive revenue in a sustainable way
Here’s the thing: I think a lot of revenue management practices start with someone sitting down, having a laugh, and thinking, “Wait a minute… could we actually charge for this?” Much like airlines charging for their luggage, the temptation to monetize every aspect of the guest experience is strong. But sometimes, it goes a bit too far.
EEA launches a Taskforce and global consultation on sustainability standards in hospitality
The Energy & Environment Alliance (EEA) today announced the launch of a ground-breaking global consultation led by its newly established Taskforce on Hotels & Lodging Sustainability Standards. This initiative will work to develop industry-wide agreements on sustainability standards, benchmarks and financial performance metrics, specifically tailored for the hotels and lodging sector. This work will be particularly important for determining the valuation of hospitality assets.
Your Data, Your Control: Ensuring Your Data is YOUR Data When It Comes to Hotel Technology
In the modern, data-centric, tech-reliant hospitality industry, hotels depend heavily on third-party vendors to streamline operations, enhance guest service, and maximize profits and productivity. This dependency, however, introduces a vulnerability as it involves sharing sensitive data with these external partners.
Rocco Forte Hotels Announces The Opening Of Rocco Forte House Milan
Rocco Forte Hotels is delighted to announce the opening of Rocco Forte House Milan on 29th August 2024. Located in the heart of Milan, eleven exclusive apartments offer guests an extraordinary combination of luxury, privacy and personalised service.
Should hotels refuse to join a club which would have them?
The current battleground for the big hotel chains is not pipelines, but loyalty members. Marriott may be the leader in terms of portfolio, but the size of its loyalty programme, Marriott Bonvoy, is being challenged by Hilton Honors.