Category: Recent News

The same way nuptials or newborns are celebrated, IHG Hotels & Resorts is commemorating another one of life’s biggest moments, retirement. 2024 is a record-breaking year for the retirement age milestone in the U.S., with an average of 11,000 Americans a day expected to celebrate their 65th birthday through yearend.

A groundbreaking event deserves a groundbreaking approach – 150 Accor employees, known as Heartists®, have volunteered to accompany the athletes during the Paris 2024 Paralympic opening ceremony. The Heartists® will display their vision of hospitality by welcoming, supporting and serving the athletes and delegations before the Place de la Concorde parade on August 28. This will include welcoming and directing them as they arrive by coach, preparing and organizing the official flags for the various delegations, handing out moist towels and mist sprays, and giving athletes the chance to relax using massage tools and taking souvenir pictures, all the while using all of Accor’s skills and hospitality expertise to serve the more than 5,000 individuals taking part in the parade.

Imagine walking into a hotel lobby, where the desk is bustling with activity. Hotel guests are arriving, departing, and sharing their needs with a team of dedicated front desk agents. It’s here, at the heart of the hotel, that first and last impressions are crafted, and where a stay can transform from ordinary to extraordinary. In today’s hospitality industry, transforming hotel front desk services is essential for enhancing the guest experience and customer satisfaction.

Can international hotel operators push for the English version of a hotel management agreement (HMA) executed in France to be legally enforced? The legal and operational aspects of the contract version are non-negligible, and the interests of each party divergent – the choice between the English or French version of the HMA must therefore be properly considered. This is a delicate point that needs to be rationally addressed when considering entering into a partnership.

The Boutique Hotel Owners Conference is more than just an event—it’s a gathering of the brightest minds in boutique hospitality, and it’s made possible by the generous support of our incredible sponsors. This year, we’re proud to spotlight the companies and organizations that are helping to elevate the boutique hotel industry by sponsoring this transformative event. Here’s a closer look at the sponsors who are making this year’s conference a success.

Ralph Waldo Emerson, the American philosopher, is often credited with saying, It’s not the destination, it’s the journey. The idea is that the journey is just as important—maybe even more so—than arriving at the destination.

In response to the growing consumer demand for healthier and more sustainable dining options, major players in China’s hospitality industry are taking decisive action. Over the past three months, InterContinental Hotels Group (IHG) Greater China, Dossen Hotel Group, and Orange Hotels have announced ambitious commitments to transform their menus, pledging to make 30-70% of their menu offerings plant-based by 2025. The initiatives will span over 3,500 hotels, initiating a profound shift in the Chinese hospitality landscape.

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, proudly announces the return of its InterContinental Hotels & Resorts brand to Serbia after 20 years, in partnership with Delta Holding.

In the era of perpetual reinvention, where luxury meets convenience, and convenience meets the desire for permanence, a new trend is reshaping the boundaries of opulent living. Imagine, if you will, not just a weekend stay at a swanky hotel where the sheets are always fresh and the concierge always knows your name, but a permanent address in that very hotel. No, this isn’t a mere fantasy spun from the scenes of a glossy lifestyle magazine; it’s the burgeoning reality of luxury hotel-branded residences.

Dusit Hotels and Resorts, the hotel arm of Dusit International, one of Thailand’s leading hotel and property development companies, and Generator and Freehand Hotels, an award-winning developer and operator of experiential hostels and boutique hotels in Europe and the USA, have entered a strategic partnership to synergise their development resources to pursue sustainable international growth for their respective brands.