Cash in Hand: Examining the Role Hotel PMS Plays in Digital Tipping and Employee Rewards

Tipping is an integral part of North American service culture, but it has always had challenges in hospitality. Travelers today carry fewer cash bills than ever, with a recent study showing that just 16 percent of all transactions today are handled using cash. More businesses are turning to digital tipping solutions to adapt to this shift in consumer behavior, but common barriers exist in the hotel tech stack that prevent some independent hoteliers from quickly offering digital tipping. Tipping is a significant way for operators to earn monetary rewards and judge the level of service they are offering, and hotels owe it to their staff to provide access to digital tips.

Hyatt Place Rouen, France Celebrates Official Opening

Hyatt Hotels Corporation (NYSE: H) today announces the opening of Hyatt Place Rouen, expanding the Hyatt Place brand’s global footprint in markets that matter most to guests and World of Hyatt members. Combining style, innovation and 24/7 convenience, the new hotel features a modern design, casual atmosphere, and practical amenities, such as three meeting rooms, a restaurant with French regional cuisine, onsite spa with a heated pool and treatment rooms, and state-of-the-art fitness centre.

How much wellness actually impacts hotel revenue

With wellness tourism booming and more hotels and resorts implementing wellness programs, what does it all mean in terms of hotel revenue? The Wellness Real Estate Report 2024 by RLA Global, with statistical support from HotStats, offers some answers to this question.

Relais & Châteaux Publishes Second Sustainability Report and Records Positive Gains Across Almost Every Indicator

The new publication demonstrates positive gains across almost all its indicators and core objectives against the Association’s first sustainability report, published in 2022. The report also announces the formation of a Sustainability Commission, with members hand-picked by President Laurent Gardinier, to advance and accelerate the Association’s sustainability action plan.

STR Weekly Insights: 11-17 August 2024

Weekday performance saved an otherwise lackluster week across the U.S. hotel industry. Occupancy was essentially flat for the week with weekdays (Monday through Wednesday) up and the rest of the week down. Average daily rate (ADR) continued to rise, pushing gains in revenue per available room (RevPAR) for the fifth straight week, albeit at a rate below the level of inflation. Five seemed to be the magic number as Top 25 Market RevPAR also rose for the fifth consecutive week, lifted by weekdays over each of the past five weeks.

Meetingmax Introduces Integration with Sabre GDS for Seamless Group Reservations

Meetingmax, an industry leader in event room block management software, is thrilled to announce a groundbreaking integration with Sabre’s Global Distribution System (GDS). This partnership marks a significant milestone in the evolution of group hotel bookings, setting a new standard for event housing management for both event planners and hoteliers. Meetingmax will leverage Sabre Lodging APIs to help streamline the hotel booking process.

Beyond small talk: Deep networking techniques for introverts

As an introvert, do you ever feel like you’re at a disadvantage in social situations? Introverted people tend to feel happier in their own company, which can have its benefits. However, when it comes to networking, making new contacts, and selling yourself professionally, being an introvert can make these activities feel like an uphill battle.