BWH Hotels, a leading global hospitality powerhouse with 19 distinct brands, has chosen Canary Technologies to power its AI-driven Guest Management System. The all-in-one platform will elevate the guest experience and streamline hotel operations across BWH Hotels’ portfolio.
Cendyn names Jeff Cross new Chief Financial Officer
Cendyn, a global integrated hotel technology and services company, is excited to announce the appointment of Jeffrey A. Cross as Chief Financial Officer.
Why High Season Is The Perfect Time To Automate Your Pricing With A Revenue Management System
Many hoteliers leave the implementation of new technology for the off-season.
‘Most Haunted Hotel in the World’ Now Featuring HCN In-Room Tablets to Connect Guests to Spirited Services & Amenities
The Emily Morgan San Antonio – a DoubleTree by Hilton Hotel is recognized by Historic Hotels of America for many reasons. Built in 1924, the 13-story Neo-Gothic building clad with ominous gargoyles overlooks the Alamo, and it is said to be home to ghostly figures who roam its halls and cause strange occurrences. Faint-of-heart travelers wishing to avoid phone calls in the middle of the night with no one on the other line, inexplicable sounds coming from unoccupied rooms, doors closing without being touched, and apparitions wandering the halls, can soon read up on the property’s haunted history via new Navigator 2.0 in-room tablets from Hotel Communication Network (HCN).
Wyndham Rewards Ranked Best Hotel Loyalty Program by Readers of USA Today
Wyndham Rewards®, the world’s most generous rewards program spanning more than 60,000 hotels, vacation club resorts and vacation rentals globally has once again been ranked the top hotel rewards program by readers of USA Today while the Wyndham Rewards Earner® Card has been ranked the top hotel credit card.
How to know if your accommodation booking is a scam
Scammers create fake listings on OTA sites like Booking.com and Airbnb and trick people into paying deposits or full payments. When travelers arrive, they often find that the building isn’t a place to stay or doesn’t even exist.
Copeland Announces Launch of Next-Gen Verdant Smart Thermostat
Copeland, a global provider of sustainable climate solutions, announced today it has launched its latest Verdant smart thermostat, the VX4. The Verdant VX4 smart thermostat delivers significant run time reductions and cutting-edge demand response capabilities to commercial and multifamily properties. This latest model also offers a more modern design with fingerprint-resistant glass.
Hilton Signs New Agreement for Iconic Hilton Munich Park Hotel
Hilton (NYSE: HLT) today announced the signing of a new long-term agreement for Hilton Munich Park with a joint venture company of Commerz Real AG and Hines. Hilton will continue to manage the property following a visionary redevelopment by the owners as part of the mixed-use Tucherpark project in Munich.
What hospitals can learn from the hospitality industry – The operational perspective
In a previous contribution to EHL Insights, we elaborated on the parallels between the hospitality and healthcare industries. We looked at what hospitals can learn from the hospitality industry at a strategic level. In this follow-up piece we take a look at the potential for learning at the operational level. Like hotels, hospitals have a back-of-the-house and a front-of the-house logic.
EMEA Hotels Monitor Issue 34 Now Available
The EMEA Hotels Monitor is a collaborative report by Whitebridge Hospitality, RLB, and HOTSTATS. The latest issue for August 2024 reveals a mixed yet promising landscape for the hotel industry across Europe, the Middle East, and Africa (EMEA). Despite ongoing challenges such as political instability, unexpected early elections, and local resistance to high tourism levels, the region’s hotel sector has shown resilience, with certain areas nearing stabilization after the disruptions caused by the pandemic.

