Despite multiple conflicts, uncertainties generated by several surprise early elections and pressure from local residents complaining about high levels of tourism, the hotel industry in EMEA continued to perform well, and some might say our industry is close to stabilised levels again post the pandemic (with a broad mix of growth and declines in performance levels).
110-Key Four Seasons Resort Mallorca at Formentor Opens
In the heart of a vast private estate with carefully restored gardens, seaside woodlands, rugged cliffs and secret beaches, a former hideout for the glitterati has reemerged as a sustainable and soulful luxury holiday destination that retains its glam-chic charm. Welcome to the inaugural season at Four Seasons Resort Mallorca at Formentor.
Penn State Hotel and Restaurant Society honors 10 hospitality management alumni
The Penn State Hotel and Restaurant Society (PSHRS) and Penn State School of Hospitality Management will honor 10 alumni during the 2024 Alumni Awards Reception, held in conjunction with the school’s 19th annual “Alumni in the Classroom” event, on Oct. 9.
4 tips for building a modern loyalty program
Does your loyalty program need a little zhuzhing up? In case you missed the memo, points-based loyalty programs just aren’t as exciting as they once were. Travelers are expecting more from hotel brands, with 79% of Gen Z and Millennial travelers saying they care more about the experience than the cost of the trip.
Crafting a unique employer brand for today’s talent market
In today’s competitive job market, employer branding has become an essential strategy for attracting and retaining top talent. However, many managers still don’t know what exactly constitutes a strong employer brand. Is it down to company culture, work-life balance, benefits and compensation, or is there some other secret sauce that makes an employer desirable?
Crafting your future: The world’s top hospitality management degrees
You’re an ambitious student with a flair for the finer things in life. A career in hospitality management could be your perfect match. But with countless options worldwide, choosing the right degree program can be overwhelming. This guide will illuminate the top hospitality management programs across the globe, helping you make an informed decision.
Relying on word-of-mouth will not solve your property’s occupancy needs
A recent post on LinkedIn claimed that word-of-mouth was a potent driver and could overcome hotel’s shortcomings like an abysmal website and poor booking engine experience. The post concluded When a guest wants to stay with you, they will make that booking.
Atlas Hotels’ Technology Transformation: An Interview with Craig Couper
In today’s rapidly evolving hospitality industry, technology is playing a crucial role in shaping both operations and guest experiences. Atlas Hotels, a key player in the UK hospitality sector, is at the forefront of this evolution with its innovative approaches to management and operations. Shiji Insights had the opportunity to speak with Craig Couper, Product Operations Manager at Atlas Hotels, to delve into the strategies, challenges, and successes they’ve encountered in their journey toward operational excellence. Craig’s insights offer valuable guidance for hoteliers aiming to optimise their operations and adopt technology-driven solutions.
Boutique hospitality and envisioning the guest experience from the ground up
In this episode of the Hotel Moment podcast, Bree Brostko, Chief Operating Officer and Head of Brand Strategy at Retro Hospitality, joins podcast host and Revinate CMO Karen Stephens to share the art of transforming unlikely properties into remarkable hotels, where guests can find joy in staying in night after night. Bree explains how brand storytelling shapes the guest experience and why planning out every guest touchpoint is part of building your brand narrative, which is key to your property’s success.
Choice Hotels International Installs Beehives at its North Bethesda Headquarters to Promote Sustainability and Local Biodiversity in Collaboration with Bee Downtown
Choice Hotels International, Inc. (NYSE: CHH), one of the world’s largest hotel companies, has installed three beehives at Choice Hotel’s corporate headquarters at the Pike & Rose development in North Bethesda in collaboration with Bee Downtown to promote sustainability and local biodiversity with its. Pollinating a 3-mile radius from their hives, the estimated 150,000 honeybees housed at Choice have the potential to positively impact 18,000 acres of surrounding land. A colony can produce over 100 pounds of honey in just a matter of months. Choice associates had the opportunity to vote on the design concepts for the beehives and selected a “Bee Hotel” design concept.