News

As the hotels and resorts gear up for busy winter staycation season, they are seeking new ways to create memorable guest experiences from the very first interaction. Now, swapping the ordinary key card for a beautifully crafted wooden one: tactile and full of character. A natural welcome that speaks volumes about your brand’s care and attention to detail.

A new chapter is unfolding for Villa d’Este Group, one of Italy’s most storied names in luxury hospitality. Construction sites, renovations, and rebrandings are marking a period of unprecedented transformation as the group positions itself to compete on a truly international scale. At the heart of this evolution lies Villa d’Este La Collezione, a newly created brand that brings together the group’s five-star properties under one prestigious banner.

JP Hospitality unveiled the new international hotel brand PAN AM HOTEL at Expo Real. Inspired by the golden age of travel, the concept brings premium lifestyle to the world of airport hotels – creating an entirely new category: airport hospitality that excites guests and convinces investors. With PAN AM HOTEL, JP Hospitality is also, for the first time, taking on the role of operator – marking a new chapter in the company’s development.

Hotel upselling is one of the most powerful yet underutilized levers in hospitality revenue management. When it’s done correctly, upselling is not about selling harder. Instead, it’s about creating personalized guest experiences that feel tailored, valuable, and worth paying more for.

During its EXPLORE Connect B2B event for APAC partners, Expedia Group unveiled a new suite of AI and machine learning-powered tools designed to help partners drive speed, scale and personalization. Highlights include Smart Trip AI™, a new trip planning tool that provides hotel and activity inspiration, and the piloting of the Lodging Sponsored Listings API, a new advertising solution that unlocks advertising for B2B partners.

The UN Tourism Global Conference on Wine Tourism took place in Plovdiv, Bulgaria, on 6–7 October 2025. Under the theme “The Art of Wine Tourism”, the event explored the synergies between wine tourism, art, and culture, showcasing its role as a catalyst for innovation, job creation, and regional development.

Two years ago, when my book “We Are The Glitch” came out, I wrote something that felt more like a provocation than a prediction. At the time, the idea that platforms like Expedia Group or Booking.com could live inside a conversational interface sounded speculative, even poetic. And yet, this week, with OpenAI announcing native apps within ChatGPT and naming those very brands among the first integrations, that line between vision and reality has vanished.

The global wellness industry has experienced remarkable growth in recent years. According to Global Wellness Institute, the industry was valued at approximately $6.3 trillion by 2023, accounting for about 6% of the global GDP. This is projected to reach $9.0 trillion by 2028 – indicating an annual growth rate of 7.3%, notably outpacing the projected global GDP growth of 4.8%.

Radisson Hotel Group has launched Career Fest 2025, its largest-ever career festival designed to inspire, upskill, and attract the next generation of hospitality professionals. Running throughout October 2025, the month-long hybrid event brings together more than 75,000 team members and future talent across +105 countries to celebrate career growth, learning, and mobility in the hospitality sector. Career Fest underscores Radisson Hotel Group’s reputation as an employer of choice in one of the world’s most dynamic industries.

Two years ago, we explored the booming private members’ club sector in the article ‘Profiting from the Rise of Private Members Clubs’, highlighting how exclusivity and premium amenities were driving unprecedented membership growth globally. Fast forward to 2025, and the landscape has evolved dramatically. What began as a renaissance of traditional club culture has transformed into something far more sophisticated: integrated lifestyle ecosystems that blur the boundaries between hospitality, real estate, wellness, and community building.