News

The property management system has evolved into the nerve center of modern hotel operations. In 2025, it’s not just the system that keeps rooms occupied and bills paid—it’s the platform shaping guest journeys, enabling staff productivity, powering revenue strategies, and syncing entire technology ecosystems.

For Jason D’Agostino, the path to becoming a hospitality revenue leader didn’t start with rate codes or STAR reports – it started in the kitchen.

Some hotel brands stand out the moment you land on their website. Staypineapple is one of them. Known for its irreverent tone, personal touches and community feel, the brand has built something that can’t be manufactured: a culture of genuine connection.

Some big companies have recently been crowing about how much of their code is generated by artificial intelligence (AI).

A lot of agentic stuff is really good on paper. But then it fails just on the crucial part that makes the result useless – there are exceptions.

The Hospitality Sector Council, in partnership with corporate innovation leader L Marks and the Department for Business and Trade, has announced the launch of the first sector-wide Hospitality Innovation Lab. The initiative is designed to accelerate innovations that support workforce excellence and strengthen the sector’s future.

Personalization has become essential in today’s hospitality industry. Travelers now expect experiences tailored to their preferences, not generic service. While hotels and cruise lines recognize this shift, many struggle to bridge the gap between what guests want and what they currently offer. AI-driven personalization is changing this dynamic, delivering real results through increased repeat bookings and stronger guest loyalty.

The second property in The La Darbia Collection is a meticulous transformation of an 11th-century hamlet, reimagined by Studio Primatesta as a serene luxury hotel amid the rolling Tuscan countryside

ATLANTA, US, October 25th, 2025 – Shiji, the global hospitality technology leader, is proud to announce that its hotel content distribution and management platform, Iceportal Content has reached live distribution of over 2.5 million hotel images globally, marking a major milestone in the product’s growth and continued evolution. This achievement further consolidates Iceportal’s position as a market leader in hotel content distribution.

In recent years, and especially since the health crisis of 2020, the concept of sustainability has become increasingly important within the hotel industry. However, although this concept initially began to develop as an effort by companies to minimise the impact of their activity by reducing energy consumption or optimising resource management, it is now an essential element of their brand narrative. Especially in the luxury sector, where service is complemented by image and symbolic projection, sustainability has become an added value, a differentiating factor.