New York – Partnership between Google and Volara is enabling hotels across the globe to deploy the best of Google, including a contactless guest engagement and touchless room controls solution that facilitates private, automated and live, conversati…
The great hospitality reset
Do you ever feel like time can go by at different speeds? While on vacation, an entire week may go by in a few hours, whereas, at work, a bad day can sometimes feel interminable. This is often described as the elasticity of time, which is strictly a…
The Boutique Lifestyle Leaders Association (BLLA), for the first time in 11 years, assembles the largest and most influential lineup of experts
2 Conferences on the same day – BLLA’s Leadership + Boutique Hotel Investment The Boutique Lifestyle Leaders Association (BLLA) is thrilled to announce Ian Schrager returns to the Boutique Hotel Investment Conference on September 17, joining an impr…
What Are You Grateful For?
I depart from my typical customer service articles to write something that falls into the motivational category. I was on a Zoom meeting with some of my colleagues in the speaking profession. All of these people are brilliant and hearing how they ha…
Mandarin Oriental, Milan Reopens on 1 September 2020
Following the reopening of its restaurants in May, Mandarin Oriental, Milan has announced that it will fully reopen and looks forward to welcoming guests from 1 September 2020. Housed in four elegant 18th-century buildings in the heart of Milan and …
Mandarin Oriental, Geneva Unveils Elegant New Meeting and Event Facilities
Mandarin Oriental, Geneva has completed a renovation of its meeting and events space, further enhancing this elegant hotel’s position as the ideal location to host or attend an event in the city. This renovation follows the hotel’s launch of its exc…
Accor-IHG Merger Rumors Hints At Imminent Consolidation, Says GlobalData
Following recent rumors of a potential merger between Accor and IHG that both companies have refused to comment on; Ralph Hollister, Analyst, Travel & Tourism at GlobalData, a leading data and analytics company, offers his view on the situation: “Al…
Newport Hospitality Group-Celebrating Three Decades of Success
Newport Hospitality Group Inc (Newport), a leading hotel management company, celebrates 30-years of hospitality during an unusually difficult year for the hotel industry. As the company looks forward to better times, they are also taking time to loo…
Ireckonu joins industry knowledge platform techtalk.travel
Led by the shared mission of co-creating neutral, educational industry content, the techtalk.travel member companies build influential industry alliances serving the interests of hoteliers, technology providers and universities. According to the lea…
How Travel Brands Are Using Pinterest To Inspire Travel Again
Some good news on the travel front: People are starting to move again. More than 850,000 travelers passed through US airport security checkpoints on August 16—nearly 10x the number in early April when shelter-in-place mandates began.1 While it’s sti…

