News

In this opinion piece, brand veteran Darren Paul explores how the hotel brand balances digitized and analog customer experiences to exceed guests’ expectations. Authenticity is real. It cannot be manufactured, or fabricated, or solved for through a …

As fear over the coronavirus builds, people are beginning to question whether they should travel abroad, with many cancelling or re-arranging their Summer holiday plans. However, one potential winner out of this could be staycations, says GlobalData…

LONDON – New research by leading hospitality company Hilton, has found 43% of working women would not feel confident asking their employer about flexible working. This is despite flexible working topping the most important things that women look for…

Let’s face it: Parking isn’t the flashiest hotel amenity, but it can have a massive impact on a guest’s experience, not to mention a hotel’s bottom line. Considering that the average driver spends 17 hours per year searching for parking, a hotel’s p…

Experts say that COVID-19 could be the biggest shock to tourism since 9/11. The coronavirus outbreak has not only impacted travel in affected regions; it’s caused the cancellation of the world’s biggest exhibitions, including our own ITB Berlin. Mor…

For more than 30 years Aman’s constellation has stretched from the shores of Phuket to the mountains of Bhutan, and will soon reach the avenues of New York. Wholly committed to the experience of its devoted guests, whom it places at the heart of its…

On the occasion of today’s media breakfast at The Hotel Adlon Kempinski Berlin, Martin R. Smura, Chief Executive Officer and Chairman of the management board of Kempinski Hotels presented the newest project of the luxury hotel group: “I am very prou…

Every single second, more than 30 tourists arrive at their destination worldwide. With more than 1 billion passengers projected to travel in 2020, the effect tourism has on the environment cannot be underestimated. “Sustainability” has been one of t…

This week, the travel industry is reeling after the cancellation of ITB Berlin and various other events due to COVID-19. Whether this is just a blip on the radar or the start of a prolonged downturn, we don’t have the luxury of waiting to find out. …

Considered by many to be the most luxurious hotel company in the world, Aman is spinning off a second brand 32 years after becoming a standard-setter, with properties set to open in 2022. Called Janu, it looks to be a little more fun, a lot less sec…