Shiji, the global leader in hospitality technology, has announced the release of its Q3 2025 Guest Experience Benchmark, revealing continued growth in global guest satisfaction alongside evolving trends in how travelers’ rate and review their stays.
The AI-powered hotel upsell: Turning every channel into a revenue generator
A guest is about to check in. They’ve booked a city-view room for two nights, and your data knows they stayed six months ago and splurged on a spa treatment. Before they even arrive, your front desk gets a quiet nudge: “Offer the spa package again. Add a glass of champagne on arrival.”
Is luxury goods industry failing? or is it something else?
Every few months (and recently even more often), a new wave of headlines proclaims the “end of luxury.” Supposedly, the new generation doesn’t want to carry Vuitton monograms, buy Hermès, slip into Gucci loafers, or line up for Chanel bags. The argument goes that legacy luxury is outdated, that Gen Z is too practical, too purpose-driven, too minimalist.
Nobu Hotel, Restaurant, and Residences to Debut in Montenegro
Nobu Hospitality, the globally renowned luxury lifestyle and iconic hotel, dining, and residences brand proudly announces the debut of Nobu Hotel, Restaurant, and Residences Montenegro, developed in partnership with Sea Breeze Resort.
Nobu Hospitality Announces A Debut in Baku
Nobu Hospitality, the globally renowned luxury lifestyle and iconic hotel, dining, and residences brand proudly announces the debut of Nobu Hotel, Restaurant, and Residences Baku, developed in partnership with Sea Breeze Resort.
Swire Hotels unveils Upper House, a new chapter for The House Collective
Swire Hotels today unveils Upper House, a global brand uniting its acclaimed House Collective properties and signalling a bold phase of international growth. The move also includes the brand’s first branded residences project in Bangkok, Upper House Residences, debuting in 2030.
FHS World delivers its most dynamic agenda to date
Dubai, UAE, 16 October 2025. Future Hospitality Summit – FHS World has unveiled its line-up of over 200 high-level speakers and an action-packed agenda for its biggest summit to date, which will see more than 1,600 hospitality and tourism leaders descend on Dubai’s Madinat Jumeirah, 27-29 October.
Thoughtful Design Meets Responsible Luxury in New Cotton Velour Slippers
A new addition to the guestroom experience brings together comfort, craftsmanship, and sustainability. The cotton velour slippers with breathable linen soles are designed for hotels and resorts seeking to enhance comfort while aligning with environmentally responsible practices.
Turning October Into Opportunity: How Hotels Can Use PMS Insights to Drive Shoulder-Season Revenue
As the leaves turn and summer’s bustle gives way to cooler days, October can feel like a lull for many hotel operators. But for properties that know how to mine the gold in data, this shoulder season can become one of the most profitable windows of the year. By harnessing property-management system insights, hoteliers can maximize off-peak revenues by analyzing past trends, understanding cancellation behavior, and deploying targeted tactics against a softer demand environment.
The Era of YOU: Booking.com Predicts the Top Trends Defining Travel in 2026, With Individuality Taking Center Stage
Travel has always been personal, but in 2026 it will move far beyond one-size-fits-all itineraries. In 2026, travelers will reject conventions and lean into passions that feel distinctive and truly their own. From adrenaline-fueled compatibility tests to mystical detours and stays in futuristic homes, every trip becomes a bold expression of individuality and identity: this is who I am, this is what I want, and this is what I love.

