Ministers are planning to discuss the impact of future coronavirus restrictions with hospitality leaders in the coming weeks, it is understood.
Calls to cut tax on draught beer to help pubs
The Campaign for Real Ale (Camra) is calling for a Budget that lowers the rate of duty on beer served on tap in pubs and social clubs to help them compete with supermarket sales when they can reopen.
Bartlett Mitchell spearheads launch of subscription-based catering model
Mosaic, a new subscription-based contract catering and facilities management model, has been launched as part of a move to offer clients flexible solutions in a post-Covid workplace.
Revelations: Fred De Fay, founder of Breakfast En Bread and Barge House, east London
**What was your best subject at school?**
Art – it allowed me to be myself
Covid insurance ruling: fewer than one in 10 policies expected to pay out
Fewer than one in 10 business interruption insurance policies held by hospitality operators are estimated to be liable to pay out following the landmark Supreme Court ruling, an industry insurance broker has warned.
Prime minister urged to meet with minister for hospitality campaigners
Labour MP Catherine McKinnell has written to the prime minister urging him to meet with the team behind the minister for hospitality campaign.
UCF’s Hospitality School Ranks Among World’s Top 5 — Again
Orlando, FL (April 21, 2021) — For the fifth consecutive year, UCF’s Rosen College of Hospitality Management is ranked among the top five best hospitality and hotel management schools in the world, by CEOWorld magazine. The college, which is less th…
There Is No Excuse To Not Respond To A Customer
Let me put it to you in the simplest terms possible. When your customer calls, emails or texts you, you must respond. That is unless you don’t care if they ever do business with you again. One of our subscribers to The Shepard Letter, Andy Saks, own…
Hoteliers Cope with Dramatic Changes in Labor As Demand Shifts
The COVID-19 pandemic was a shock to the system that led to a number of layoffs across the hotel industry. But as demand starts to return and occupancy increases, hoteliers are finding ways to bring back staff. Del Ross, chief revenue officer of Hot…
Hilton Releases 2020 ESG Report, Reinforcing Commitment To Positive Global Impact
Hilton (NYSE: HLT) has released its 2020 Environmental, Social and Governance (ESG) Report, which highlights the company’s continued commitment to redefining sustainable travel and driving positive impact on people and the planet. Through Hilton’s T…