Category: Hospitality Technology

By delving into review analytics, businesses can gain a deeper understanding of customer sentiment and behavior, enabling them to make informed decisions that directly impact the overall customer experience. This data-driven approach not only helps in identifying trends and patterns but also empowers businesses to tailor their services according to customer expectations, ultimately leading to improved satisfaction, enhanced performance, and more revenue.

Automating Procurement: Unlocking Efficiency and Cost Savings

The hotel distribution channel landscape is undergoing a seismic shift. Online travel agencies (OTAs) that once leveled the playing field for independent properties now dominate, their economic muscle squeezing hotel margins. Metasearch engines commoditize the search experience, making standalone properties indistinguishable. Meanwhile, the growth in alternative lodging threatens hotels’ grip on the accommodations sector.

Match days are driving big hotel room price increases in host cities across Germany, but many fans are waiting to see how their team progresses before pressing the button to book.

E-procurement has a new ally in AI. Recently introduced generative AI tools, like ChatGPT, have taken the business world by storm. And they have the potential to supercharge e-procurement and potentially even make up for a significant part of the losses that were inevitably incurred by the impact of the last few years.

In today’s digital age, where convenience and efficiency reign supreme, it’s clear that the hospitality industry is evolving rapidly. One key innovation at the forefront of this evolution is contactless check-in. The technology that makes this possible isn’t just a fleeting trend; it’s quickly becoming standard practice, enhancing both operational efficiency and guest satisfaction. Let’s take a closer look at how contactless check-in could benefit your hotel operations and provide a better experience for your guests.

Adopted by the European Parliament on 13 March, the legislation strives to hold organizations more accountable for their use of AI. It categorizes use cases by risk, stipulates greater oversight of riskier AI use cases, bans certain use cases outright, and requires increased transparency over the use the technology, in addition to many other requirements.

In this digital age, having a hotel-specific booking engine is crucial for driving direct bookings on your website, which in turn impacts profitability while saving vast amounts of money in OTA commissions. One of the booking engineÕs most important components is ADA compliance, which refers to the legal requirements set forth by the Americans with Disabilities Act.

Radisson Meetings Unbound allows meeting and event planners to unleash their creativity and tap into the world of AI-technology to generate new ideas beyond conventional meetings and events boundaries, share event inspiration, and bring their imagination to life through future-thinking creations of dream event spaces.

Tourism professionals are better equipped to meet their customers’ needs thanks to intelligent ‘Guest Cards’ – From the transaction to a conversation.