Category: Hospitality Technology

About digital wallets and verifiable, decentralized identities

From Copenhagen to the rest of Europe – at the Danish MEININGER location, payment has been exclusively electronic since its opening in 2017. Now, almost all 31 properties are following this example, after the cashless hotel experience was successfully tested in other selected properties this year.

In this live session with the VP of Sales & Operations, Alex Tan, we discuss the trends and insights into APAC travel and hospitality. We look at the most relevant data from our APAC Review Insights Reports. Here are 3 key findings from our interview.

While the metaverse will make digital experiences more immersive, inclusive, and accessible, the platform will raise social concerns ranging from data privacy to other forms of online harm, and these will only continue unless explicitly addressed within the foundations, according to GlobalData, a data and analytics company.

As popular travel destinations in Europe emerge from months of uncertainty and cancellations, trends in the travel industry are beginning to emerge. In this post we use OTA Insight’s Market Insight tool to look into demand trends and the Rate Insight tool to examine the evolution of the rate strategies of destinations across Europe, to see how hoteliers are capturing increasing demand in 2022.

Casino resorts face unique revenue challenges that often result in silos between gaming and room revenue – including the use of separate technology platforms that do not communicate with each other. Even after the dips in reservations and demand during the pandemic, the first quarter of 2022 has already exceeded the year-over-year trend in gaming revenue, and the casino resort landscape is rapidly expanding.

Based on 22.7 million guest reviews worldwide in the first quarter of 2022, the new ‘Pulse of the Industry’ report by TrustYou provides information about actual desires from travelers after a period of immense change in tourism.

Developed in collaboration with some of the world’s leading technology, finance and business companies as Mastercard the initiative is focused on small and medium-sized enterprises (SMEs), which make up 80% of all tourism businesses.

You now need to combine both traditional and modern market segmentation, along with a deep understanding of post-pandemic trends to tailor your pricing and promotional strategy to win the revenue management game.

TrustYou’s Review Insights Report reveals key findings on a changed industry and highlights the increasing value of online reviews and feedback. Globally, a significant increase in review volume from 2021 compared to 2020 emphasizes a steady path to recovery. We feel these findings will help you to better understand the current state of travel.