Category: Hospitality Technology

Adopted by the European Parliament on 13 March, the legislation strives to hold organizations more accountable for their use of AI. It categorizes use cases by risk, stipulates greater oversight of riskier AI use cases, bans certain use cases outright, and requires increased transparency over the use the technology, in addition to many other requirements.

In this digital age, having a hotel-specific booking engine is crucial for driving direct bookings on your website, which in turn impacts profitability while saving vast amounts of money in OTA commissions. One of the booking engineÕs most important components is ADA compliance, which refers to the legal requirements set forth by the Americans with Disabilities Act.

Radisson Meetings Unbound allows meeting and event planners to unleash their creativity and tap into the world of AI-technology to generate new ideas beyond conventional meetings and events boundaries, share event inspiration, and bring their imagination to life through future-thinking creations of dream event spaces.

Tourism professionals are better equipped to meet their customers’ needs thanks to intelligent ‘Guest Cards’ – From the transaction to a conversation.

Will all tourism services soon be contained in a single app? – Users in Asia emphasise the benefits for customers.

How artificial intelligence is bringing changes to searches and reservations

The changes proposed by Alphabet to Google Search should ensure a level playing field among all market participants and offer the best options to consumers. Concretely, it should not lead to situations where the economic power of large online intermediaries is further entrenched and where consumers are not presented with a variety of choices.

The European hotel industry has been long warning of unfair business practices of the largest Online Travel Agent (OTA) and calls for more fairness and transparency in the online accommodation market. We hope that the European Commission will designate the company as a gatekeeper as soon as possible.

Schubert Lou, COO of Trip.com, spoke at the ITB Convention about the new priorities of Asian tourists and the opportunities that artificial intelligence offers to the travel industry.

In the future travel planning will be supported by personalised travel agents and multimodal online platforms. Examples of this were presented by Dr. Stefan Ebener of Google Germany at the ITB Berlin