Category: Hospitality Technology

Do you find yourself asking questions like, ‘Are we truly listening to our guests feedback?’ or ‘How do we build trust and loyalty with our customers?’ You are not alone. Building trust isn’t a trend, it’s essential. The travel landscape has evolved and we want to take a deep dive into what that looks like now and what the future of hospitality holds.

Contactless check-in and mobile keys now available via hotel branded mobile guest app.

According to GlobalData’s Deals Database, in 2021, there was a 183% year-on-year increase in the number of venture financing deals that took place involving travel and tourism apps, as the pandemic drained confidence from investors in 2020.

TrustYou announces today the next step of their nearly 14-year journey in hospitality technology. Recognizing the need to evolve, just as the entire hospitality industry has since the start of the pandemic, TrustYou introduces a ‘New Era of Trust’ with a brand position meant to instill confidence and build stronger relationships.

A collection of tools and articles on hotel revenue management from Cendyn

So much has changed in the hospitality industry, but one thing is certain to stay the same. In fact, at TrustYou we have spent the last months talking to hundreds of independent and enterprise hoteliers, as well as destination marketers, about the power of trust. The conversations typically take the same direction: quality, communication, relationships. It has never been more important to make that human connection.

With both TikTok and Reels capturing outsized attention among social media users, we’ve created a comparison chart so you can fully leverage both of these popular platforms in your hotel marketing strategy.

This new partnership will leverage DerbySoft current connectivity partners of 250,000 hotel properties and 330+ distribution partners to HyperGuest’s over 3000 hoteliers, 5000+ alternative vacation rentals and over 200 distribution partners.

In a world where innovation is driving technology and demands of our everyday lives, especially in the midst of a pandemic, it is sometimes hard to keep up that personal touch with our friends, family, or colleagues. Looking at the hospitality industry and all the changes it has gone through, keeping a balance between technology, innovation, and creating that unforgettable experience for a guest is a major issue.

SiteMinder was awarded the 2022 People’s Choice Award for its customer-centricity, as well as Best Marketplace & Integrator, Best Channel Manager and Best Booking Engine.