Category: Hospitality Technology

Encouraging innovation in hotel distribution is in our DNA. Innov8 at the HEDNA Vienna conference celebrates eight innovative companies that are changing the face of hotel distribution and payments. Recommend a ground-breaking upstart that you admire or nominate your own cutting-edge company or product- either way, help HEDNA recognize the innovators, the change-makers, and the leaders of tomorrow.

According to GlobalData, 74% of global consumers are is still either ‘quite’ or ‘extremely’ concerned regarding the impact of COVID-19. These robots reduce the need for human contact, which increases safety for travelers across multiple stages during their trip.

DerbySoft has recently expanded its growing list of industry partners to include Infor by offering two-way distribution and digital marketing solutions for hotel properties already installed with Infor HMS, a cloud-based PMS.

Data is the architect of astute business decisions and the key to unfurling market strategies. High-quality data provides insights into the new reality faced by many businesses, such as understanding emerging trends, and quickly understanding changes in consumer behaviour. Some hotels have questioned the use of data in this current climate and are faced with a million-dollar question: is historical data obsolete?

Revenue management is in firm focus for hoteliers as the travel industry starts to recover in many regions. Yet, if quality measurements are not given the same priority over the pandemic recovery period, it could have serious consequences for hotels. Hotel quality has become as imperative as price in terms of influencing the guest decision and the perceived value of the overall experience.

The pandemic has been a rollercoaster for the travel and hospitality industry. The huge fluctuations in demand which disappeared and returned almost at the flick of a switch, depending on restrictions, created the conditions for an extreme black swan event. In response, hoteliers have had to look at every potential lever they can pull to try and keep their properties afloat during the troughs and capitalise as much as possible when demand returns.

Reputation management comes with many challenges and opportunities for destinations. Now that travel is once again picking up in many regions, it is important to have real tourist insights to better assess current trends in traveler demographics. Where are your visitors traveling from? What is their motivation for choosing your destination? Do they plan on returning in the future?

OTA Insight’s CCO and Co-founder, Gino Engels, recently spoke at Leadership from Chaos London and provided analysis on the recovery of Europe’s travel and hotel industry backed by forward-looking data.

Groupsync Engage Will Offer Real-time Rates and Availability for Group Guest Rooms and Meeting Space at Accor Properties Worldwide

DerbySoft hits a major milestone in September 2021 by processing 12 million hotel room nights per month and announces the growth of the Barcelona office.