Over the last several months, the hospitality industry has experienced the ongoing, negative impact of COVID-19. It has often felt as if someone pushed ‘pause’ on our day-to-day lives and businesses. Yet amidst the turbulence, there has never been a…
As Countries Start to Reopen, How Can Hoteliers Navigate This New Normal?
As hotels begin to re-open, and we start the journey of navigating the new normal, it is vital that all of us in the hospitality industry feel well-prepared to overcome the various challenges brought on in the wake of COVID-19. In hospitality, guest…
Out with the old: the new KPIs for successful destination marketers
For destination marketers, it’s critical to understand how to navigate this new world – and yes, the time has come for DMOs to shake-up how they manage the destination and what constitutes success. The metrics for how they define success need to acc…
What Will Hotel Stays Look Like Post-Pandemic?
Consumers aren’t quite ready to book their next trip, let alone stay in a hotel. But many are taking note of what they’ll feel comfortable with when that time comes, according to May polling from Skift and Oracle. Roughly six in 10 internet users wo…
GBTA Urges For Enhanced Transatlantic Cooperation To Restore Safe Travels
GBTA, the Global Business Travel Association, reiterates the importance of cooperation between the EU, Canada and the US to restore safe travels and reboot the economy. GBTA is urging the European Commission, EU governments, Ottawa, and the White Ho…
Marriott CEO Bemoans Work-From-Home Policies Impacting Trajectory of Hotel Recoveries
The leader of the world’s largest hotel company said the worst of the financial fallout from coronavirus is in the rearview mirror. But business meeting bans and corporate work-from-home policies aren’t helping the travel industry accelerate any fas…
Interim results to 30 June 2020
Key metrics $6.6bn total gross revenue (down (52)%; (51)% at CER) (51.7)% global H1 RevPAR (74.7)% global Q2 RevPAR H1 Comparable RevPAR: Global (52)%. Q2: Global (75)%; Americas (71)%; EMEAA (88)%; Greater China (59)%. Net system size growth of 3.2…
How Hotels and Resorts Are Stepping up Marketing as Travel Rebounds
As travelers become more comfortable with new safety protocols and practices around COVID-19, we’re seeing travel start to rebound around the world. According to STR, hotel occupancy has been slowly recovering, especially in the US and Europe. While…
STR: Preliminary July Data For London Hotels
LONDON – STR’s preliminary July data for London hotels showed record-low occupancy. Comparison with July 2019: Occupancy: -74.8% to 22.8% Average daily rate (ADR): -52.4% to GBP83.61 Revenue per available room (RevPAR): -88.0% to GBP19.02 The absolu…
What Does Having A Clear Communication Strategy Mean Today?
Clear communication has become more important than ever throughout the pandemic. Globally, there have been 16 million confirmed cases of COVID-19 and from the looks of it, the global pandemic is far from over. Travel restrictions have been put into …