Whistle, the leading hotel and guest messaging platform, announced today that it is providing its services to Lark Hotels, a collection of boutique hotels in New England. “Lark Hotels are located in some of the most iconic communities in New England…
Another Way To Amaze Your Customers: Pay Attention
I recently wrote about taking the extra step to deliver amazing service. There were three steps: pay attention, care about your customers and put forth extra effort. For this article, I want to focus on the first step—paying attention. Paying attent…
The Game-Changing Rules Around Revenue Optimization
Maximizing Revenue While Adhering to New Service Standards The global pandemic has turned everything on its head, with the hospitality industry hit particularly hard. As hotels slowly reopen, they must adjust their revenue strategies to ensure they …
As Borders Begin to Reopen, Global DMC Partners Shares Continuous Country-by-Country Updates with the MICE Industry
Washington, D.C. – To support meetings and events during this critical moment in the industry’s history, Global DMC Partners (GDP), the leading global network of independently owned destination management companies (DMCs) and creative event experts,…
The Delivering Group Launches Good to Go Recovery Platform for Asia Pacific Hospitality and Tourism Businesses
Asia Pacific hospitality companies, hotels and resorts, destinations and tourism businesses can now access a platform designed to help plan and manage their recovery from the ongoing impacts of the Covid-19 pandemic. Developed by the Delivering Grou…
Magnuson Hotels, STR Pioneer Daily Global Data Exchange For Hoteliers
London UK – Magnuson Hotels, the fast-growing franchise alternative, and STR, the global leader in hotel performance benchmarking, today announced the successful integration of an automated global data exchange that allows hoteliers to receive daily…
For the First Time Since March, Guests Book 1 Million Nights in One Day
At Airbnb, we believe that people’s desire to safely connect and be with one another has only grown stronger while we’ve been apart. Our business has not recovered, but we are seeing encouraging signs. On July 8, guests booked more than 1 million ni…
Master List Of All Major International Airline Coronavirus Change And Cancellation Policies
Last updated July 13, 4:00 p.m. EST. “What should I do about my trip?” It’s a question we are hearing often. In the short term, for international travel the State Department and most countries have answered the question for internationally: stay hom…
The World’s Best Vineyards For 2020 Revealed
(CNN) – The comforting glug of wine into glass has been one of the few pleasures left to us during the lonbut how much better to enjoy it on a sunlit winery terrace. The World’s Best Vineyards awards, created to honor the finest in modern wine touri…
Gastronomic ‘Must Reads’ selected by EHL’s Culinary Arts team
Calling foodie fans and would-be students of all things F&B. Members of the EHL award-winning Culinary Arts department have given us a peek at their favorite books on the theme of gastronomy. Their titles range from traditional subjects like recipes…