Author: Admin

For decades, loyalty in hospitality has been defined by points, perks and predictable upgrades. But what does loyalty actually mean today – and what should it mean in the future?

In the lead up to the Future Hospitality Summit – FHS World 2025, taking place at Madinat Jumeirah in Dubai from 27-29 October, we asked several industry partners about what’s next for hospitality investment in line with this year’s event theme: “Where Vision Leads, Investment Follows.”

In hospitality, understanding the difference between a hotel and a resort is key in order to provide guests with the right experience. Each type of accommodation takes a different approach and has its own appeal, which means that the way they operate and the services they offer can vary significantly.

People older than 50 make up less than a fifth of all hotel employees, revealing a stark underrepresentation of experienced workers in an industry that should value their expertise. Research from The Hong Kong Polytechnic University’s School of Hotel and Tourism Management found that only 3.1% of hotels recruit people aged 65 years or over, despite the potential benefits these workers could bring to the industry.

AI is everywhere right now. It’s in your newsfeed, in the trade magazines, at the hotel conferences, and yes, even creeping into those late-night WhatsApp chats with fellow operators. The promises are shiny: faster check-ins, smarter pricing, happier guests, more efficient staff.

Peachtree Group’s (“Peachtree”) hospitality management division has added six new hotels to its growing third-party management platform, underscoring the company’s ability to deliver best-in-class operations for hotel owners nationwide.

HIA, the only Enterprise Resource Planning (ERP) platform purpose-built for hospitality, today announced a period of accelerated growth, having added over 400 new properties to its platform year-to-date in 2025 alone. This momentum, driven by new partnerships with top management companies including Midas Hospitality, Grand Pacific Resorts, and Azul Hospitality Group, underscores the industry’s thirst for a unified financial solution built for the complexities of modern hotel management.

Every hotelier knows the frustration of hard-to-fill dates, whether they be midweek lulls or seasonal dips. That’s why we’ve built Triptease Date Boost, our new feature that gives you more control over your priority dates and helps you fill more rooms when you need it most.

Royalton Resorts, with properties throughout Mexico and the Caribbean, had two simple and straightforward goals for Black Friday:

Gen Z is propelling Europe’s travel boom, with the youngest generation of travellers now planning to spend the most on international trips and take more holidays than any other age group in the next 12 months. According to MMGY’s 2025 Portrait of European Travellers™, this surge in Gen Z spending highlights how Europeans remain deeply committed to leisure travel despite economic pressures and global uncertainty. The survey also captures the growing role of artificial intelligence in trip planning, the demand for sustainable and authentic experiences, and the significant impact of international sporting events, such as the 2026 FIFA World Cup.