Author: Admin

Bob W, the tech-powered hospitality operator, has signed a long-term lease for a 33-unit serviced apartment property in Stockholm’s Gamla Stan (Old Town), expanding its Swedish footprint with a second location in the capital.

I just got back from an international trip to drop off my son to boarding school. Self-check-in / self-service is everywhere. Travel, retail, hospitality, the “check yourself in, manage it yourself” model is spreading. On paper, it’s efficient. In practice, it’s… mixed.

The rise of artificial intelligence agents will introduce a new layer of complexity in how the hospitality industry navigates customer loyalty, according to a conceptual paper, “Artificial Intelligence (AI) Agents and the Future of Customer Loyalty,” from four researchers at Florida Atlantic University.

The goal was always to offer increased comfort, create more memorable moments, build guest loyalty – and of course to drive revenue.

RIU Hotels & Resorts dedicated a total of €3,171,135 to social investment in 2024 as part of the first roll out of its Proudly Committed strategy. The company’s 104 actions with 88 strategic partners directly impacted 55,624 people and indirectly impacted 82,644 people. Childhood represented 71% of the investment, followed by Biodiversity (22%) and Local community (7%).

Travelodge, the UK’s first budget hotel brand, has officially opened the doors to a brand new 80-room hotel in Skegness.

Shiji, the global hospitality technology leader, announced today the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.

After a busy summer of openings across the capital, Your Apartment is proud to announce the launch of its latest property: seven brand-new, design-led serviced apartments in the heart of Notting Hill.

Marriott International proudly announces the opening of its 100th Moxy hotel in Europe, the Middle East and Africa (EMEA) with the launch of Moxy Belfast City. This milestone marks a significant chapter in the brand’s bold expansion and reaffirms its commitment to delivering playful, spirited stays for the modern traveller.

Ever walked down a hotel corridor and spotted a door hanger that actually makes you smile? That’s exactly what we wanted to create with our new pet-themed, plant-based leather DND hangers. Instead of a plain “Do Not Disturb” sign, you’ll see the playful moment of a cat slipping back into its kennel. Its tail curling over the hook of the hanger, as if it’s still half outside keeping watch. It’s a little detail that turns a simple hotel accessory into something guests will notice, and maybe even talk about.