Luxury meets technology: Pan Pacific London adopts Shiji’s Infrasys POS to elevate service across multiple F&B venues

Shiji, the global hospitality technology leader, announced today the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.

Ever walked down a hotel corridor and spotted a door hanger that actually makes you smile?

Ever walked down a hotel corridor and spotted a door hanger that actually makes you smile? That’s exactly what we wanted to create with our new pet-themed, plant-based leather DND hangers. Instead of a plain “Do Not Disturb” sign, you’ll see the playful moment of a cat slipping back into its kennel. Its tail curling over the hook of the hanger, as if it’s still half outside keeping watch. It’s a little detail that turns a simple hotel accessory into something guests will notice, and maybe even talk about.

Boutique Hospitality’s Boldest Voices Unite

WESTLAKE VILLAGE, Calif. — The 14th Annual Boutique Hotel Owners Conference, presented by the Boutique & Luxury Lodging Association (BLLA), officially opens its doors this September 29–30 in the serene setting of Westlake Village, California, welcoming a curated group of global hotel owners, investors, and creative leaders for two transformative days of reconnection, reinvention, and reflection.

The On-trip Experience: How Travel Purpose, Culture and Identity Shape Guest Expectations

Travel is one of my greatest joys in life – each journey leaves me energized and inspired. I love the human touch: being greeted by hotel staff, chatting with someone who can answer questions, and feeling genuinely welcomed. But when I travel for business, efficiency is everything. I’m often moving fast, focused solely on getting to my room and connecting to Wi-Fi as quickly as possible.

Mandarin Oriental, Vienna to Open Its Doors on 20 October 2025

Mandarin Oriental is delighted to announce the opening of its first hotel in Austria, Mandarin Oriental, Vienna, on 20 October 2025. Located in the city’s prestigious First District on peaceful Riemergasse, the hotel is ideally situated for exploring one of Europe’s foremost centres for music, culture and the arts. Comprised of 138 elegantly designed rooms and suites, exceptional dining concepts, and a signature The Spa at Mandarin Oriental, Vienna features a striking design that links the city’s historic grandeur and artistic innovation with The Group’s philosophy of understated luxury and legendary service.