In the competitive world of hotel development and acquisitions, few incentives capture an owner’s attention more quickly than key money. This upfront payment, offered by a hotel brand or operator, can feel like free capital. However, behind the allure lies a complex set of trade-offs that can significantly impact profitability, flexibility, and asset value for years. Understanding how key money works—and the strings attached—is critical for making a sound business decision.
Free hotel cancellations: Smart strategy or revenue risk?
A free cancellation policy is exactly what it sounds like: a policy allowing guests to book with the option to cancel without a cancellation fee or penalty, usually within a specified time frame before arrival.
Why Luxury Villas Bore the Rich — And What It Says About the Future of Luxury
Ultra-high-net-worth (UHNW) individuals — the rarefied few who can buy almost anything — are quietly disengaging from today’s short-stay luxury villa market.
The Art of Personalization
In today’s rapidly evolving meetings and events landscape, personalization has emerged as a critical element in ensuring successful, impactful gatherings. No longer is it enough to offer a one-size-fits-all approach – clients and attendees now expect tailored experiences that reflect their specific needs, preferences, and goals. Hotels and meeting planners must work collaboratively to curate events that go beyond logistics, fostering deeper engagement and delivering lasting impressions. From integrating advanced technology to refining service touchpoints, personalization in events is redefining how meetings are designed and executed.
From Functional to Memorable: Card Sleeves in Hospitality
We believe that the guest experience is defined as much by the grand gestures as it is by the smallest details. One of those details, the humble hotel key card, has long remained a blank canvas — functional, yes, but rarely memorable. At a time when properties are investing heavily in loyalty programs and tiered recognition, from Silver to VIP, the challenge has become clear: how can a simple card reflect a guest’s status and make them feel truly valued at check-in?
Nomada Hotel Group Joins BLLA to Enrich Team Community Through Education, Networking & Support
Los Angeles – September 4, 2025 – Nomada Hotel Group, a private collection of boutique lifestyle properties, is proud to announce its elevated partnership with the BLLA (Boutique & Luxury Lodging Association). Through this membership, Nomada aims to deepen its commitment to professional development and foster a stronger sense of community among its team.
Scandic Hotels Signs First Enterprise Agreement for Amadeus Agency360® in Scandinavia
Solution offers a comprehensive view of travel agency bookings to increase reservations and improve performance September 4, 2025 – Transformative travel technology provider Amadeus has signed a new agreement with the largest hotel chain in Scandinavia, Scandic Hotels, to deploy Amadeus Agency360® Enterprise Solution. The travel intelligence software, which tracks all travel agent bookings from the industry’s three major global distribution systems (GDSs), will offer the hospitality brand unprecedented insight. The agreement marks the first enterprise adoption of Agency360 in Scandinavia and will significantly enhance the ability of the hotel group to analyze and act on travel agency data across its portfolio of 280 properties in 6 countries. Aaron Angert, Vice President of Sales, Scandic Hotels, says: “With Amadeus Agency360, we gain a deeper perspective on our extensive hotel portfolio. As the leading hotel operator in the Nordics, having access to detailed and relevant data is esse…
Oracle Hospitality OPERA Cloud Selected By Accor for Global PMS
Oracle Hospitality OPERA Cloud enables Accor to standardize its property management system across 110 countries, improving operational performance and delivering great guest experiences
Dean Group emerges as new force in lifestyle hospitality with character-rich global portfolio
Today marks the debut of Dean Group, an independent and character-driven hospitality group that celebrates the essence of place. The announcement of Dean Group marks the exciting new formation of a distinctive portfolio where local stories meet global ambition.
Mews and KLABU partner to support refugees through sport, hospitality and technology
Mews, the leading operating system for hospitality, has entered a multi-year partnership with KLABU, the social enterprise building clubhouses in refugee camps around the world. The collaboration sees Mews become the main partner of KLABU’s Boa Vista Spirit clubhouse in Brazil, supporting the inhabitants of Latin America’s largest shelter for indigenous refugees and migrants.

