Author: Admin

The rapid development of emerging technologies is reshaping industries around the world, including the tourism sector. The European Travel Commission (ETC) has today published the findings of its European mapping study on artificial intelligence use within National Tourism Organisations (NTOs).

In this week’s episode of Hotel Moment, Neil Braude, COO at the Imperial London Hotels, joins Revinate CMO Karen Stephens to explain why your hotel may be limiting your revenue and performance potential — and why you’re better off adopting AI when it comes to personalizing the guest experience.

The hospitality industry stands at a crossroads between a series of choices that will shape its future. Traditionally, sustainability efforts have centred on minimising environmental impact. However, an innovative approach is required for hotels to become agents of positive change. This extends from the improvement and restoration of destinations to the protection of their natural and social ecosystems. Regenerative Hospitality represents a fundamental shift in mindsets. Instead of simply reducing harm, forward-thinking hospitality businesses are now creating net-positive impacts, leaving places better than they found them. This isn’t just environmental stewardship; it’s a complete reimagining of business purpose within the interconnected living systems.

Travelers want keepsakes with meaning, not mass production, but one small item is making a big impression. Wooden fridge magnets, crafted from FSC-certified wood and verified carbon-neutral under ISO 14068 by SGS, are bringing together sustainability and storytelling in the souvenir market.

Sponsored By Travel Outlook and Track Hospitality Software

Running a hotel portfolio means being in a constant balancing act. One property might be chasing group business, another is battling seasonal dips, and a third is pushing to lift guest satisfaction scores. Decisions pile up fast, and too often leaders only get clarity when the numbers are already in and the chance to act has passed.

As hotels move into budget season, executives are once again scrutinizing expenses across departments. Food and beverage (F&B) often takes center stage because the practices for managing costs there are well established: portion sizes are tracked, spoilage is audited, and menus are engineered to maximize profitability. Operators know that without discipline, margins can erode quickly.

Accor, a global leader in hospitality, is pleased to announce a significant evolution in its subscription programme with the introduction of ALL Accor+, a refreshed and cohesive global platform unifying each of Accor’s established subscription offerings under one umbrella. ALL Accor+ will now reunite regional successes under a single framework while reinforcing ALL Accor’s commitment to deliver bespoke offerings and a seamless customer journey.

Anything that is immediately gratifying will be repeated. Almost 15 years ago, that was Steve Wynn’s opening line of a keynote speech. Wynn, the founder and chairman of Wynn Resorts, went on to say, The strongest force on earth is something that affects your self-esteem.

Reviews may serve as the new “trust badge” distinguishing genuine guest experiences from SEO-driven marketing noise. AI-powered hotel discovery is reshaping the way travelers search, evaluate, and ultimately book accommodations. Due to generative AI and large language models (LLMs) drawing from multiple data sources, guest reviews have emerged as the most reliable source of truth. They are not just influencing human decision-making but actively shaping what AI presents to potential travelers. Hotels that master the art of review-driven content, reputation management, and SEO optimization will secure long-term visibility in the age of AI-powered hotel discovery.