Author: Admin

The touch of plush towel fabric, the smoothness of coral fleece, even the cool breathability of bamboo mat, slippers are no longer just a courtesy item tucked beside the bed. In fact, they’ve become part of the guest experience, as carefully chosen as the linens on the bed or the scent in the lobby.

We’re starting to drown in AI slop: LinkedIn posts and articles that are entirely AI-conceived (and possibly executed). They look like content, but they’re really just a collection of bland, recycled statements with no insights and no opinions. When I finish reading I realize I’ve learned… nothing, to be precise, agreeable nothing.

In 2025, hotel budgeting has a new lead character—and it’s not revenue.

WhatsApp is a valuable guest communication tool for hotels looking to connect with guests across different journey stages. It’s best used for casual, timely messages and works alongside email and SMS. In this guide, you’ll find use cases, pricing details, privacy considerations, and what to expect when implementing WhatsApp at your hotel.

Mews, the leading hospitality cloud provider, has announced a pioneering integration that brings digital hotel room keys directly into guests’ smartphone wallets. As the first property management system (PMS) to offer true native wallet-based room access – without the need for third-party apps or middleware – Mews is setting a new standard for hotel automation, giving travelers frictionless stays and more control over their arrival experience.

We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor target. At times, the explanation makes sense, a particularly labor-intensive set of meeting room re-sets in banquets required more housepersons. Or the four-to-a-room youth sports groups drove the need for additional housekeeping support staff. However, many of us have also heard far less plausible thoughts – “we were really busy,” or “there were so many call,” or maybe “the group block did not materialize, and we had more staff scheduled than we ended up needing.”

For years, hotels have been adjusting to search engine optimization (SEO), online travel agencies (OTAs), and metasearch. But today’s reality is different: AI assistants like ChatGPT, Claude, Gemini, Copilot, and Perplexity are becoming the new travel planners.

Shiji Horizon Distribution, a global leader in hospitality content distribution, has announced a strategic partnership with HyperGuest, the innovative B2B hospitality distribution platform. This integration enhances real-time connectivity across the travel ecosystem, enabling Shiji’s hotel partners to tap into new demand sources, increase direct bookings, and scale their distribution more efficiently.

Noble House Hotels & Resorts (Noble House), the family-owned hospitality group known for its approachable luxury hotels in awe-inspiring destinations, today announces a comprehensive brand refresh that includes a new logo and website, as well as a new website for the group’s 3 MICHELIN-Key resort, Little Palm Island. The reimagining of the award-winning Noble House brand—just named one of the nation’s top hotel brands by Travel +Leisure—reflects the company’s continued growth, next-generation leadership, and ongoing commitment to designing meaningful stays that are deeply rooted in place, powered by people, and shaped by family.

The Board of Directors of Braemar Hotels & Resorts Inc. (“Braemar” or the “Company”) (NYSE: BHR) announced that it is initiating a process for the sale of the Company.