Glenwood, Maryland – June 17, 2025 – Hotel Investor Apps (HIA), the company behind the hospitality industry’s only purpose-built Enterprise Resource Planning (ERP) and accounting platform, announced today its official rebrand to HIA and the launch of a new website at hiasoftware.com. Timed with the company’s 10-year anniversary, the rebrand reflects HIA’s expanded vision to serve all hospitality businesses with integrated financial and operational solutions.
Customer Alliance introduces AI Insights: discover growth opportunities in guest feedback instantly
Hotels are generating more guest feedback than ever, with the number of reviews continuing to rise across platforms. Recent data from Customer Alliance shows that review volume in July 2025 was 5.4% higher than in July 2024, reflecting how quickly guest voices are multiplying and shaping the industry. This aligns with wider trends, with industry insights reporting that 97% of hotel guests consult reviews before booking, highlighting how central feedback has become in the decision-making process.
WITT and Wellness Tourism Association Announce the Core Wellness Standards for Hotels
WITT (Wellness in Travel & Tourism) and the Wellness Tourism Association (WTA) have partnered to launch the Core Wellness Standards for Hotels, a first-of-its-kind global initiative designed to help hotels integrate authentic, holistic and high-quality wellness into every guest touchpoint.
Where Viking Ships Once Sailed: Dolce by Wyndham Arrives in Aalborg
Wyndham Hotels & Resorts has opened the newly remodeled Comwell Hvide Hus Aalborg, Dolce by Wyndham, a 16-story icon overlooking the lush, historic Kildeparken.
Now Open: Gran Marbella Resort & Beach Club, Spain
Perched along the serene shores of Playa del Real de Zaragoza, one of Marbella’s most tranquil beaches, Gran Marbella Resort & Beach Club is the latest addition to the Iconic Luxury Hotels collection. Epitomising the soul of Andalusia, where time-honoured traditions meet effortless glamour and joie de vivre, the 135-key Gran Marbella Resort introduces a quietly luxurious experience to the shores of Andalusia. Designed by Goddard Littlefair, the interiors draw upon Andalusia’s Moorish legacy, where horseshoe arches, local stone masonry sit alongside zellige tilework and intricate windows. Intimate courtyards echo traditional Andalusian riads, while the earthy palette of terracotta, ochre, and sage mirrors the natural beauty of the region. Three sun-kissed swimming pools are scattered across the property, each with their own bar: one welcomes families with playful warmth, another an adults-only sanctuary. Set to become the vibrant social heart of Gran Marbella, Amu Beach Club marks the …
Radisson Hotel Group Accelerates Adriatic Growth with a New Flagship Signing in Montenegro
Radisson Hotel Group is proud to announce the signing of a flagship new-build property on Montenegro’s stunning Adriatic coast: Radisson Blu Hotel & Residences, Tivat. This signing with ALK Group, marks a significant step in the Group’s strategy to expand its presence across the Balkans, where the portfolio now consists of 30 hotels and over 5,600 rooms in operation or under development.
Why Your PMS Security is a Business Liability
Recent headlines from Italy offered a stark reminder of the stakes involved in hotel technology. A data breach at an Italian hotel group exposed the personal documents of over 70,000 guests, a concerning failure of compliance and trust. Disruptive breaches are a symptom of a deeper problem: the continued reliance on outdated platforms. Relying on familiar technology creates a quantifiable business risk that leaders can no longer ignore.
Wooden Key Cards Gain Momentum as Hotels Seek Memorable Guest Touchpoints
As the summer travel season winds down, hotels are looking for creative ways to leave a lasting impression on guests, especially families wrapping up their vacations before the new school year. One trend gaining traction is the use of custom-designed wooden key cards. More than functional access tools, these cards are emerging as keepsakes that reflect a property’s identity and enhance the guest experience from the moment of check-in.
The Future of Hotel Data Report reveals nearly 50% of hoteliers struggle to access critical data, limiting revenue growth
San Francisco – August 19, 2025Hapi, hospitality’s data connectivity partner, and Revinate, the industry’s leading customer data and direct booking platform, today released The Future of Hotel Data report, which examines how hotels manage data today, the challenges they face, and what’s needed to deliver the seamless, personalized experiences guests expect.
Plusgrade Unveils Major New Product Collection to Accelerate Growth and Unlock More Value Across the Traveler Journey
MONTREAL, Aug. 19, 2025 /CNW/ – Plusgrade, a global leader in ancillary revenue solutions, today announced the launch of its newest product collection: a bold expansion of new and enhanced capabilities designed to unlock more value at every step of the traveler journey.