Author: Admin

More and more, brands are starting to get the chatbot “thing” right. AI is improving, and customers are realizing that a chatbot can be a great first stop for getting quick answers or resolving questions. After all, if you have a question, don’t you want it answered now?

Aimbridge Hospitality, the leading global third-party hotel management company, today announced the launch of a dedicated All-Inclusive division designed to help owners and brands tap into the rising demand for experience-led All-Inclusive hotels and resorts.

In the world of family-friendly hospitality, it’s not just about providing a room, it’s about crafting memories.

Maestro PMS, the hotel industry’s leading Web Browser-based cloud and on-premises all-in-one property-management system, is unveiling its latest update to its user interface through Maestro Touch. This groundbreaking update revolutionizes Maestro PMS’ front desk operations by bringing its PMS features to all tablets or touch-capable devices on property.

A guest walks up to the front desk. The receptionist glances at the screen and already knows the guest prefers feather pillows, skipped housekeeping during their last three stays, and charged over $600 in spa and F&B services the last time they were here. Housekeeping’s mobile device pings with an early arrival request. Meanwhile, the marketing team receives a real-time trigger to offer the guest a spa voucher tailored to their usual treatment. All of this happens without a single email, phone call, or Slack message.

Virtuoso, the leading global network specializing in luxury and experiential travel, has drawn upon its extensive network of travel agencies and advisors, preferred partners and high-net-worth/ultra-high-net-worth clientele to determine what’s new and next in luxury travel. The latest findings offer a clear view into what’s driving the industry in 2025 and what to expect through the rest of the year and beyond. Revealed during the 37th annual Virtuoso Travel Week in Las Vegas – revered as “the Fashion Week of Luxury Travel” – Virtuoso based its findings on its data warehouse of (US) $90 billion in transactions and an ongoing series of advisor and consumer surveys.

PAS, a preferred provider of back office and accounting solutions for the global hospitality industry and the leading provider of Infor SunSystems and Infor Enterprise Performance Management (EPM) services worldwide, announced a new collaboration with AcQuum Consulting.

As the business travel landscape continues to evolve, corporate travel managers are rethinking how they source hotels and meeting venues via their request for proposal (RFP) processes – shifting from ad hoc negotiations to more strategic, value-driven approaches for their companies and travelers. While a focus on reducing costs remains, many now also want to maximize satisfaction, manage risk and reduce carbon emissions.

Stayntouch, a global leader in cloud hotel property management systems (PMS), has been selected as a preferred PMS provider by Sonesta International Hotels Corporation. Sonesta operates more than 1,100 properties and over 100,000 rooms across 13 brands on three continents. The company chose Stayntouch to deliver a flexible, scalable PMS solution that supports rapid franchise growth, streamlines operations, and enhances the guest experience.

Andaz Lisbon is proud to announce the upcoming opening of the brand’s first property in Portugal, Europe, set to welcome guests in Q4 2025. Discreetly leading the launch of this iconic property, nestled on Rua do Comércio, just steps away from Lisbon’s most emblematic landmarks, including the majestic Rua Augusta Arch and the historic Praça do Comércio, Cajetan Araujo has been carefully curating every luxury detail, with his dream team. Together, they will shape a vibrant and immersive experience that reflects Lisbon’s rich cultural heritage and artistic spirit, welcoming both locals and global travelers alike.