Let’s carve your story into something guests can’t bear to toss. See What We Have Done Here? A fantastic fridge magnet key card, boasting a stunning two layers creating a 3D design. Check in, kick back, and let your guests flaunt a little souvenir right on their fridge!
U.S. News Announces the 2025-2026 Best Travel Rewards Programs
U.S. News & World Report, publisher of Best Hotels, Best Cruise Lines and Best Vacations, unveiled the 2025-2026 Best Travel Rewards Programs to help everyday travelers find the best loyalty programs.
Hotel bidding sites: The ultimate guide for hotel owners
Hotel bidding sites allow you to fill slow periods in your operations. These unexpected dips in demand can tie up cash flow and leave staff staring at half-empty corridors. Bidding platforms give you a quiet back door to move those vacant rooms, protecting the rates guests see on OTAs while topping up revenue that would otherwise slip away.
Henri Giscard d’Estaing leaves Club Med: A major change for Fosun
Henri Giscard d’Estaing, Chairman of Club Med since 2002, has been ousted from his position at the head of the group by Fosun, its Chinese shareholder since 2015.
Hybrid Hospitality Beyond the Buzzword
These days, every hotel with “multi-purpose” spaces (a horrible word, let’s be honest) and mixed revenue streams calls itself a hybrid concept. But if that’s all it takes, we’re missing the point.
IHG Hotels & Resorts and Hainan Airlines Deepen Partnership to Deliver Seamless Ground-to-Air Travel Experiences
Building on their successful collaboration launched last year, IHG Hotels & Resorts (IHG) and Hainan Airlines have further deepened their strategic partnership in 2025 with the joint concept ‘Where Dreams Bloom, Journey to the Oasis’. Together, the two brands present a range of elevated travel touchpoints—including a co-branded airport lounge and business class menus—expanding the boundaries of culture and tourism collaboration. As IHG marks its 50th anniversary in Greater China, this strengthened partnership reflects a shared vision to deliver a seamless end-to-end travel experience with elevated product and service offerings.
UN Tourism and E1 Series Join Forces to Promote Sustainable Mobility and Tourism Through Sport
UN Tourism, the United Nations agency promoting the development of responsable, sustainable and accessible tourism, and E1 Series, the world’s first and only all-electric raceboat championship, have signed an agreement to promote sustainable mobility and tourism through global sport.
From Vulnerable to Vigilant: A Hotel Operator’s Guide to Water Leak Risk Management
The impact of a major water leak incident in a hotel can be both immediate and long lasting. Among the immediate consequences can be dealing with guest complaints, cancelling reservations and managing renovation work.
Winning Clients by Simplifying The Hotel Experience: How Convenience Drives Success
An event planner from a local company—let’s call it Golden Group—reaches out to your hotel’s sales team in urgent need of a room block and conference space for a quarterly strategy meeting, just a few days away.
Peak Experiences at Hotels Mean Peak Wellness
A question that guides our approach when the two of us are working with hotel owners and executives to achieve their financial goals is: What’s your property’s reason to visit? Traditionally, this has been a feeling or a desired emotional outcome, while more recently centralized and structured data from across the guest journey can allow a hotel or brand to quantity this reason to visit in order to use data to guide operational improvements or capex. The acronym for this that we are promulgating is R2V.

