Address F&B profitability before it takes you under

F&B is increasingly a cost centre for hotels, steadily losing profitability since 2018. But there’s hope! Hoteliers should look beyond just the menu and decor to create a compelling F&B offering. Profitability in food and beverage (F&B) dropped by over 30% in the last five years. Operating with increasingly tight margins, many hotels can no longer support loss-making business units, yet F&B remains a pivotal service for the industry. It’s time to take action to improve the bottom line and remove revenue leakage. The current market conditions for hotel F&B are exceptionally challenging. While Revenue Per Available Room (RevPAR) is up by 17% in Europe compared to January 2020, F&B revenue increased just 5%. But what does that mean in real terms? In 2018, hotels’ F&B profit margin stood at an average of 32%, but fast-forward five years and this fell 10 percentage points to 22%. Cost increases due to inflation in the supply chain is certainly one eroding factor, but we also have to consid…

Sporting events elevated Madrid hotel performance in April

Pushed by the Madrid Open and the UEFA Champions League quarterfinals, Madrid’s hotel industry posted double-digit performance growth in April, according to preliminary data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

Want to make a positive impact on your resort’s guest experience? Introduce a digital map

There’s a saying about maps: “You can’t use an old map to explore a new world.” And the current hotels and resorts space is a new world. 21% of hoteliers said that the most important near-term goal of technology is transforming business processes and operating models. Technology is finding its way into every stage of the guest journey, and younger generations of guests have high expectations for their visit.

Student profile: From hospitality degree to a dream job

If you’re currently looking at applying to college programmes in hospitality management, you’ve probably already asked yourself this question: What can I do with a bachelor’s degree in hospitality? There isn’t one single answer. As the student profiles in this article will demonstrate, a hospitality degree can open up a vast range of career paths and opportunities across many different sectors – so many, in fact, that it can be hard to decide exactly what you want to do after you graduate or know how to go about it! Come and listen to our new student profile every two weeks.

Sojern Expands Its Guest Experience Solutions to Europe

Sojern, the leading digital marketing platform built for travel, today announces its suite of Guest Experience Solutions are now available in Europe. The launch will kick off in Spain, Italy, the United Kingdom and Ireland, with France and Portugal to follow. In 2023, Sojern acquired VenueLytics, hospitality’s most integrated guest experience platform, and incorporated VenueLytics’ capabilities as an extension of the Sojern Travel Marketing Platform, known as Guest Experience Solutions (GES).